Category: Blog

4 Ways to Integrate Applications with Service Manager

Integrate Applications with Service Manager When I work on client projects, I’m commonly asked “Can we integrate applications XYZ with Service Manager?” That immediately gets ...
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Teams Integration for SCSM is Live With v10.3

While a web facing Cireson SCSM Portal provides your end users an experience they are familiar with, companies across the globe continue to depend on ...
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Microsoft System Center Support Dates and SCSM Lifecycle Management

SCSM & Lifecycle Management  With the end of the year just around the corner, we tend to strategize for the upcoming year. This time of ...
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Using Azure Tools to Remotely Access SCSM – Remote Access Blog Series – Part 2

In today’s post, we will be discussing how to set up remote access to an on-premises SCSM and Cireson instance, using Azure tools. The goal ...
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Defining the Hybrid Environment – Remote Access Blog Series – Part 1

The way we connect to our work environments has been drastically changed as more companies go remote. Recently at Cireson, we’ve had multiple clients engage ...
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Latest Release: Asset Excel v8.2

The latest version of Asset Excel introduces ease of access to more Asset Management classes alongside a wealth of brand-new search capabilities.  Administrative Item Enhancements in Asset Excel You ...
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3 Ways to Effectively Implement AI in Your Organization 

Implement AI in Your Organization  The rise of AI and automated systems has given small and medium businesses the power to scale their operations and ...
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Definitive Service Manager PowerShell: Part 7 – Examples You Can Use

With the 8 commands mastered, let’s look at some Service Manager PowerShell functions you can take and begin using in your environment immediately.   Add-ActionLogEntry ...
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Definitive Service Manager PowerShell: Part 6 – Working with Relationships

We’ve arrived. We’re here. This is it! It’s time show how relating concepts in your organization to each other can provide you with environmental insights ...
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Definitive Service Manager PowerShell: Part 5 – Creating Items

Definitive Service Manager PowerShell: Part 5 So far we’ve retrieved different types of things out of Service Manager and even changed a few of their properties entirely ...
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