Category: Blog
Speed Up Service Desk Data Analysis with New Page Filter Widget Add-In
September 21, 2022
Cireson’s new Page Filter Widgets Add-In provide an easy, efficient way to access, visualize and assess service desk organizational data. See how Add-Ins improve Service ...
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Create Service Desk Workflows with Tikit’s New Power Automate Connector
September 19, 2022
How can you simplify processes? It takes some thought. And automating manual tasks might not be top of mind when you are caught up in ...
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Why Microsoft Is the Perfect Place for Your Service Desk
September 15, 2022
One reason why Microsoft has had a consistent presence in business operations since its onset is because it creates innovative tools that enable people to ...
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Create Easy “Custom” SMP Experiences with HomePage Widgets Add-Ins
September 14, 2022
Learn how to customize your homepage without the challenges of coding. Take advantage of Cireson SMP HomePage Widgets Add-Ins, which give you added functionality, easily.
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Get Set Up for Ticket Analysis Using Excel (and Power BI)
September 13, 2022
When it comes to analyzing ticket data, you have a few options. You could build a sophisticated dashboard in Power BI, which would give you ...
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Why Microsoft 365 Is an Ideal Place to Launch a Service Desk
September 8, 2022
Smart decisions around product development and investment have helped Microsoft grow from a $26 billion company in 2000 to more than $200 billion today. Microsoft ...
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Asynchronous Work May Be the Best Way to Engage Teams
September 6, 2022
Asynchronous work helps teams interact and collaborate more effectively, and the right tools help execute it. Find out how!
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A Guide to IT Service Management (ITSM)
September 1, 2022
IT Service Management (ITSM) is a popular methodology for a good reason. It provides structure and process for IT service delivery, so that organizations benefit from ...
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3 Ways Service Desks Can Improve Employee Experience
August 30, 2022
It’s not just a job for HR or leadership--IT service desks also improve employee experience. We’ve listed three ways to start.
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What is Ticketing System Software? A Complete Guide.
August 25, 2022
Computers have been integral to business operations since the 1980s, giving companies and individuals the ability to accomplish more than would be possible manually. But ...
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