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How Non-IT Departments Can Leverage Service Management Solutions for Enhanced Efficiency and Productivity
Discover how non-IT departments can harness the power of service management solutions to streamline their operations and boost productivity. From HR to finance, learn how ...
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Tikit by Cireson Announces Winners of the Tikit ITSM Awards
SAN DIEGO, Calif., July 22, 2024 – Tikit by Cireson, the leading Microsoft-aligned IT Service Management (ITSM) platform, today announces the winning organizations for the ...
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Microsoft Expert Community Sessions: Isidora Katanić & Femke Cornelissen
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft ...
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Cireson Webinar Replay: 2024 Mid-Year Review
Catch the replay of the Cireson Team’s webinar from July 9, 2024. The Cireson team held a mid-year check-in on products, services and all things ...
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Tikit Virtual Agent Provides Greater Customization with Help Card
When first introduced, Tikit Virtual Agent either helped your fellow employees create tickets or deflect tickets with answers to common questions using artificial intelligence that ...
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Tikit Webinar Replay: Revving Up ITSM with OpenAI
Catch the replay of Tikit\’s webinar from June 18, 2024 in which the team took an in-depth look at the Tikit product roadmap, where it’s ...
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A Letter from Leadership… Reflecting on Inc.’s “Best Workplaces” Recognition
We here at Cireson are thrilled to be recognized as one of Inc.\’s “Best Workplaces\” for 2024! This prestigious accolade is a testament to our ...
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Cireson Recognized on Inc.’s Annual List of Best Workplaces for 2024
SAN DIEGO, Calif., June 18, 2024 – Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, has been named to Inc.’s ...
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Tikit Virtual Agent Expands Capabilities with Multiple KB Responses
Those leveraging Tikit’s artificial intelligence (AI) know that the first step to self-service, apart from building Knowledge Articles or Custom Forms, is getting the Tikit Virtual ...
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