Tag: Reporting and Analytics
TLC Marketing Customer Success Story
Want to be our next customer success story? We’re always looking to highlight our customers! If you want to share the story of your company’s ...
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A Video Guide to Reporting in Tikit
With any IT solution implemented in your organization, you want to demonstrate success and report on specific KPIs. With Tikit, reporting is available right out-of-the-box ...
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98 Ventures Customer Success Story
Want to be our next customer success story? We’re always looking to highlight our customers! If you want to share the story of your company’s ...
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Updates to Power BI and Excel Dashboards: Ticketing, SLAs and Lifecycle
It’s that time again. The time to provide updates to our Power BI and Excel Dashboards. We’ve recently released updates simultaneously to our Power BI ...
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Creating a Ticketing Dashboard in Microsoft Teams Using Power BI
This blog is an update to our original Power BI reporting series posted here. Whether you’re new or joined us within the last two years, ...
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Get Set Up for Ticket Analysis Using Excel (and Power BI)
When it comes to analyzing ticket data, you have a few options. You could build a sophisticated dashboard in Power BI, which would give you ...
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Are End Users Satisfied? Improving IT Service Desk Surveys
When you’re in the groove of working and resolving tickets, getting end user (or requester) feedback may seem like a tricky problem. Once the issue ...
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Create Custom Dashboards with Help Desk Data. Here’s How.
This is blog is part 2 in a 2-part series designed to help you create dashboards using your ticketing data. In Previously, we covered: And at this point, we’re free to drag ...
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Importing “to-many” relationship data with Asset Management Import
The latest version of the Cireson Asset Management Import app (v3) supports importing relationship data for “to-many” relationships such as related configuration items. This blog ...
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