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The Advantages of the Cireson Service Manager Portal in Microsoft Teams
July 20, 2023
Microsoft Teams is a powerful collaboration platform that has revolutionized the way teams communicate, collaborate and generally work together. With its seamless communication, team collaboration ...
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Introducing Tikit’s Latest Plan Offering: Microsoft 365 ITSM
July 18, 2023
The need for companies to formalize and automate processes as well as orchestrate tasks across different job functions is paramount in today’s always-on hybrid environment. ...
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Cireson Announces Their New Enterprise Level Plan for Cloud-Based Service Desk Tikit
July 18, 2023
SAN DIEGO, July 18, 2023 — Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, today announced the release of their new ...
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Live Data Reporting with Dashboards in Excel
July 6, 2023
All business decisions are made on the assumption that they will improve functionality or add value to the bottom line. But simply stating this is ...
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The Need for Device Check-Ins
June 20, 2023
In today’s digital age, IT assets are essential tools for businesses to operate effectively. In 2021 the IT Asset Management (ITAM) market was valued at ...
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Customer Satisfaction Measurement Made Simple with the Feedback Survey Add-in
June 14, 2023
It’s important for organizations to constantly measure their customer experience. Often this is done with a Customer Satisfaction (CSAT) score which allows organizations to monitor ...
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The Optimal Microsoft Teams Ticketing System for IT Teams
May 15, 2023
As businesses rely more on Microsoft Teams for their daily operations, integrating a ticketing system within this platform can significantly enhance IT support processes. Among ...
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How End Users Work with a Service Desk
May 2, 2023
In today’s hybrid work environment, it is critical to both productivity and the overall employee experience to deliver your end user the technology solutions that ...
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Video: A Microsoft 365 Service Desk
April 21, 2023
Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident ...
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