Knowledge Base Management: Improving Use and Content Quality
Tune into this Cireson Community Open Floor discussion to hear different approaches on KB management and transitions.
Blog
ITSM Continual Improvement Looks Like This
Learn how Cireson Community Open Floor participants tackle ITSM continual improvement and what to do when service desk tickets are stuck in a status.
Capitalize on Microsoft Service Manager Customizations and Integrations
Microsoft Service Manager customizations and integrations were discussed during Community Open Floor. Also SMP integration options: Tikit by Cireson or Microsoft Teams.
Community Open Floor: What’s Your Upgrade Strategy?
Hear different ideas on upgrade strategy, including migrating and upgrade in place. Also discussed: when Power BI vs. the Cireson Portal dashboard might be preferable.
Community Open Floor: PowerShell Workflow vs. Out-of-Box Templates
This Cireson Community Open Floor meetup recap covers questions about PowerShell workflows and out-of-box templates.
Community Open Floor Recap: Analytics Use Case
Catch our group brainstorm on Microsoft System Center Service Manager analytics use cases. Tune in for our latest brainstorm!
Community Open Floor: INNOVATE 2022 Details and v11.6 Feature Demo
Tune in for INNOVATE 2022 questions, Analytics Archiver, Cireson Portal for Service Manager v11.6 features and a quick demo to see them in action.
Community Open Floor: Using Analytics Archiver, Migrations and INNOVATE 2022
Tune in to hear about Analytics Archiver and the Cireson portal v11.5 release, migrations and INNOVATE 2022.
Community Open Floor: V11.4.2 Release and INNOVATE 2022 Anticipation
With the baseline release of Cireson Portal for Service Manager V11.4.2 out and available for download, this Community Open Floor conversation centered on it, preferred
Community Open Floor: Creating Efficiency with Learning, Short Cuts, Advice and Planning
Productive, active conversation is happening in the Community Open Floor Discussion Group, particularly from newly joined members and others seeking help. Welcome to all, and
