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Accelerate Success with Cireson Consulting Services

At Cireson, we’re dedicated to ensuring every customer gets the most out of their investment. We’ve designed our consulting services offerings to scale with the needs of your organization, regardless of your resources or expertise.

Managed Services

Whether you’re interested in extending your team’s resources or just wanting to outsource SCSM admin responsibilities, we’ve got you covered.

Upgrades

Should you do an in-place upgrade or migration? What criteria determines the right approach? We’ve got the formula for smooth upgrades and migrations.

Automation

Automate tedious, time consuming, and error-prone manual processes or modernize your old runbooks with the latest cloud integration and automation technology.

Implementation

ITSM and ITAM implementations are each a big piece of your broader strategy. Our team of experts has seen it all and will ensure that you are setup for success.

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Wish you could get escalated support?

Learn more about our Cireson+ support program, which provides escalated support for Service Manager, Orchestrator and Cireson customization.
Services for Microsoft System Center

We Can Customize Your SCSM Setup To Suit Your Unique Needs

With the proper setup, SCSM can do just about anything you need it to do. Our experts can customize your SCSM implementation to fit your unique organizational needs.

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Let Our Team Perform A Health Check On Your SCSM System

Whether you’re actively facing challenges, want to verify the integrity of your systems, or you’re looking to maximize your environment, our team can help.

Managed Services

Our consulting services team is comprised of ITIL-certified experts with deep product and industry knowledge. Cireson’s Managed Services for Microsoft System Center Service Manager allow you to add that expertise to your team without exhaustive hiring and training. We will work with your team to provide planning, support, reporting and data-driven recommendations. All for an affordable and predictable monthly fee.

Our managed customers enjoy:

Sharpen Your Skills with
SCSM and Cireson Training

Whether you’re new to System Center Service Manager and Cireson or an established veteran, we have on-demand training courses to help you build confidence and expand your skillset.

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FEATURED COURSE

Service Manager Master Class (Requires Cireson Plus Subscription)

This course offers a deep dive into advanced System Center Service Manager (SCSM) and Cireson Service Manager Portal concepts. This is advanced course that requires working knowledge of SCSM and Cireson products.

The Cireson Learning Platfrom:

Free Self-Paced Courses

Whether you’re new to Microsoft Service Manager and Cireson or a seasoned expert, we have free training courses to help you expand your skills and become an ITSM superhero.

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Free Community Apps


This course covers all of the Free Community Apps that Cireson has to offer. Not a customer? No problem! You can get started using these apps right away for free.

Free Community Apps- Self-Service Portal

Service Manager and Cireson


This course covers configuration, administration, and use of System Center Service Manager. We’ll also cover Cireson apps with regards to reporting, security, and interaction with other System Center components.

Analytics

Cireson Asset Management


This course covers all of Cireson’s Asset Management offerings and is intended for anyone who has an interest in managing or interacting with assets of any kind, from software, to hardware, to contracts, and more.

Analyst Portal

Cireson Service Manager Portal


This course covers configuration, administration, and use of the Cireson Service Manager Portal. This covers all portal-related apps, such as the Self-Service Portal, Analyst Portal, Dashboard Designer, and Knowledge Base.

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Getting Started with Cireson Service Management Apps


This course is the starting point for Cireson Service Management apps. We’ll cover installation as well as an overview of all the apps we recommend setting up initially, regardless of what endpoints you are using for SCSM.

Looking for a more customized engagement or a more comprehensive training option?

Our Cireson consultants can work with you to develop a tailored statement of work.

 

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What is Microsoft Service Management?

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See Our SCSM Apps in Action

See how easy it is to maximize your SCSM investment with Cireson apps. Schedule a demo with one of our ITIL-certified System Center experts.