Cireson Team

Get to know your System Center experts

Born in 2012, Cireson was founded on a simple, powerful idea: to be the forward thinkers on all things Microsoft Cloud and System Center. Today, our values from the beginning remain the same; keep it genuine, do the right thing, and listen to customers.

As a world leader in Microsoft Cloud and System Center, our mission is to make your working life ridiculously more productive by bringing service and asset management together – that’s the Cireson Platform.

Taking pride in our expertise, we proudly boast some of the brightest and most fanatical IT professionals in the industry. From the Cireson Platform to Consulting Services and community engagements – everything we do is designed to push technical brilliance forward.

Our headquarters are located in sunny San Diego with offices throughout North America, Australia, and the United Kingdom.

Our Culture

Community: We strive to not only make IT better, but to do our part in making the world a better place as well. At Cireson, we donate 5% of our time and 5% of profits to social-change organizations so they can amplify their impact.

Talent Density: We want to work with A+ people; you do as well. We hold ourselves and everyone we hire to high standards.

Vision, Commitment, Passion: We want everyone to understand, believe and be wildly committed to the mission of our company. Beyond building a financially successful company, we are committed to building a company that will make IT better.

Intellectual Honesty: We respect intelligent discussion and passionate debate. The onus is on each of us to constantly challenge ideas, assumptions, theories, strategies or processes, to honor our commitment of collectively pushing our company forward.

The Cireson Family

Shaun Ericson

Shaun Ericson

Partner

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With over 13 years of Systems, Asset and Service Management experience, Shaun's passionate pursuit of technical brilliance in the System Center space led to the creation of the first-ever System Center app store, which now serves as a SCSM platform necessity for hundreds of clients across the globe. His vision to create a new standard for best-in-breed solutions shaped Cireson into the worldwide powerhouse that it is today.

Prior to launching Cireson, Shaun steeped himself in the technology industry, working with well-known companies including Peregrine, Remedy, Altiris, LANDesk and Axios. Since that time, he has dedicated himself to all things System Center.

Today, he enjoys contributing to community knowledge, writing blogs, and presenting at events. He especially enjoys exploring new enhancements, and making the seemingly impossible, possible.

Shaun loves to spend time with his family and indulge in great food and wine pairings. He also enjoys owning scrubs on the basketball court - and traveling in basketball attire to show his support.

Shaun's next project: Doing his best to get to “0” emails a day in his inbox, which is a daunting task when receiving 200+ emails a day! Don’t get mad if he doesn't respond within 24 hours, he's trying - really.
Paul Sutton

Paul Sutton

Partner

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Paul leads the global sales, marketing, and business development strategies based in San Francisco. He was born in Belgium with an English upbringing, and has been California dreamin’ since 2004. Paul’s worldly experience results in an open and unique approach to customer service and business management, with an ability to understand and appreciate the passions of others.

Paul has over 16 years in the software industry working with IT Service and Asset Management organizations such as Computer Science Corporation, Touchpaper, LANDesk, and Axios.

In his spare time, Paul loves to play football (aka soccer), travel, good wine, live music, skiing, volunteering at the local animal shelter, and thinking of creative excuses in not finishing his monthly blogs (sorry Jackie).

Paul’s next project: Planning his trip to the UEFA 2016 tournament in France and pondering if England could actually win the tournament. Back to reality, seriously considering Jackie’s idea on making bacon as nutritionally viable as broccoli.
Chris Ross

Chris Ross

Corporate Practice Lead

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Retaining over 17 years of expertise in the IT Industry, Chris directs the Professional Services and Training Division for our organization, with a concentration on the architecture and delivery of Cireson’s market leading solutions.

Chris is a two-time recipient of the elite Microsoft "Most Valuable Professionals" award for Cloud and Data Center Management, and has also been recognized for making significant contributions to the System Center community. In addition, he founded and leads the Service Manager User Group, a resource for all industry experts, users, consultants, and analysts to provide education, demonstrations, and expert advice in an open forum.

Prior to joining Cireson, Ross acted as Managing Consultant at Catapult Systems, where he led dozens of successful SCSM and general infrastructure projects to completion. He also served as Vice President of Information Technology for MacKenzie House, LLC where he managed all technological needs for corporate, as well as all portfolio asset types.

Outside of the office, Chris is passionate about NFL football, the rare chance at beach time, and in his own words - Sine Qua Non. He also can be found snowboarding around Denver or taking in a local golf game. His favorite causes include Habitat for Humanity and access to higher education for all.

Chris’ next project: finding a way to integrate Xbox One with Service Manager to make IT Process Management as fun as possible!
Travis Wright

Travis Wright

Director of Product Management

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Leader of our product development efforts, Travis joined us after 11 years with Microsoft as a Principal Program Manager, where he innovated and managed the development of System Center, especially Operations Manager and Service Manager.

These days, Travis combines his business acumen, development skills, and deep knowledge and expertise to ignite the flame of innovation in product development at Cireson. It is this synergy of skills that defines his path and inspires his work.

Long recognized as the leading voice in the Microsoft System Center community over the past decade, Travis remains heavily engaged in the System Center community, and can often be found on System Center forums, writing blogs posts and books, and speaking at major industry events.

When he's taking a break, Travis can be found enjoying all sorts of activities near his home in Salt Lake City, including wakeboarding, snowboarding, and soccer, among other outdoor adventures. He loves to travel, root for the Seahawks, and enjoy the real Salt Lake City, while his family always remains the center of his world.
Rob Ford

Rob Ford

Senior Software Development Engineer

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With almost 25 years of IT experience, Rob started his career on VMS and UNIX systems and began using Microsoft products back in the Windows 3 days, starting out with early versions of SQL Server and Exchange Server.

In this time Rob has implemented and worked with several ITSM and ITAM solutions including Remedy, Altiris and System Center Service Manager and has been coding since Visual Studio 3.0 was in its prime.

Now at Cireson, Rob is a developer working on many of the apps available in the Cireson Store, as well as customer customization requests. Rob first app for us was the My Active Work Items app. He's since created others, such as Preview Pane, Outlook Console, Asset Management, Asset Management Import, and Change Request Calendar to name a few.

Rob lives in New Zealand and when he's not creating amazing apps he can be found enjoying the great outdoors: scuba diving, fishing, or crashing radio controlled helicopters.
Damon Mulligan

Damon Mulligan

Cireson Services: Senior Consultant

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Prior to working with Cireson, Damon designed and implemented Service Manager to replace the current ticketing system for a global company. He supervised the higher-tier service desk technicians, and documented policies and procedures to ensure all analysts were following the same standards. Before his involvement with Service Manager, he served for 10 years in the USMC and US Navy.

Today, he is primarily a consultant for Service Manager and Cireson’s Asset Management application. He also writes asset management documentation and user guides, to ensure all customers get the full use out of the application.

Damon enjoys traveling to scuba dive, and is a PADI Master Scuba Diver and Dive Master. Several years ago he added photography to his underwater adventures.
Carrie Medine

Carrie Medine

Senior Software Development Engineer

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As a highly successful, results oriented technology professional with 10 years of design and development experience, Carrie was naturally drawn to Cireson's forward thinking vision and collaborative culture. Carrie plays an integral role in the design and development of our web based applications.

Prior to joining Cireson, Carrie fine-tuned her skills centering on web application development with a primary focus on cutting edge technologies, allowing her to stay ahead of the curve.

Carrie enjoys spending time with her family and volunteering at her local animal shelter. She also has been known to throw a mean roundhouse kick - Watch Out!

Carrie's next project: to master the Crow Yoga Pose while simultaneously coding a new mobile app that measures flexibility.
Jacqueline Tyburski

Jacqueline Tyburski

Marketing Manager

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Working within the marketing realm since 2008, Jacqueline has enjoyed involvement in a wide range of industries. She helped to found an online business image management company, traveled the world as a publicist for the professional world kiteboarding tour, and worked with technology startups from California to Russia.

Today, she relishes in the opportunity to work with such a dynamic and fun team, doing a job that she truly loves – marketing from all angles. Her affinity and passion for the work she does fuels her drive to create and campaign – stirring up new ideas and bringing a little fun to tech and IT.

A traveler at heart, Jacqueline enjoys splitting time between San Diego, CA. and Baja Sur California, Mexico. Her passions outside of work include stand-up paddling, yoga, and picking up any book she can find on Ayurveda and Eastern Medicine.

Jacqueline’s next project: finding a way to make bacon as nutritionally viable as broccoli – and then marketing the heck out of it.
Katie Dyer

Katie Dyer

Senior Support Engineer

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Sparks flew when she first heard about the release of Service Manager a few years back. After graduating from San Diego State University with a degree in Business, emphasis in Information Systems, Katie entered the IT world where she was first exposed to System Center working as an analyst at the help desk. She soon became a Service Manager admin, taking on the responsibility of installing and configuring Service Manager for a large corporation using Cireson products for optimization.


Today, Katie provides support for incoming queries for all of the Cireson products. She interfaces with Cireson customers globally to assist, troubleshoot and provide technical guidance. In addition, she assist in testing new releases of the Cireson products. After receiving feature requests from customers, Katie is provided a solution by our dev team and then gets to be Miss Claus, providing the solutions back to Cireson customers - she loves it!

Outside of work, Katie enjoys going to the beach and exploring new restaurants with friends and family. Traveling has also been a passion of hers, and she hopes to do more in the coming years.
Joel Doss

Joel Doss

North America: Western Territory Manager

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Joel has as a sustained and proven track record of success in the technology industry. Over the course of the past 8 years, he has helped customers in a wide variety of industries ranging from SMB to Fortune 500 organizations achieve great results with various strategic technology initiatives . He’s continually able to assist clients navigate seemingly complex technology landscapes and deploy impactful solutions. Currently, Joel spends the better part of each day gathering insights into customers’ experiences with System Center and illustrating how Cireson’s innovations and thought leadership can elevate the platform to a true world-class solution.

Prior to joining Cireson, with iProfile Joel assisted key technology players such as Accenture, Adobe, Quest Software, and AT&T expand their global footprints. He also worked with Lyris in Emeryville, CA for several years, facilitating on-premise email marketing & analytic software deployments across a broad territory.

Joel currently lives with his wife and two children in Martinez, CA. When not in the office, he likes to enjoy the outdoors of Northern California with camping trips, hiking, and photography. Joel also focuses his spare time on cooking and reading, and listening to music.
Brian Pavnick

Brian Pavnick

Senior Solutions Architect

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Brian Pavnick is a Solutions Architect for Cireson, who brings over 13 years of Information Technology experience specializing in Service Management and Datacenter solutions. Working with technologies within Microsoft’s Private and Public Cloud solution stack in addition to Systems and Process Automation are just a few of Brian’s passions.

Today, Brian enjoys working with his clients to teach them the ways of Microsoft Powershell, System Center, and Windows Server 2012 Private/Public Cloud.

Outside of consulting, Brian enjoys spending time with his family in the Valley of the Sun. He also enjoys traveling to visit friends and family in Colorado, Oregon, Washington, and Illinois.
Allen Anderson

Allen Anderson

Cireson Services: Senior Consultant

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Allen is a first time consultant with almost 5 years of System Center Configuration Manager and 3 years of Service Manager experience. Allen has also spent the last 2 years fine tuning his development skills for both platforms and is looking forward to adding steam to the progression of System Center. Allen feels that Cireson offers an opportunity to work with some of the top minds in the System Center world, while furthering his skill sets.

Allen enjoys several hobbies such as beer tasting and working on old cars. He is also a black belt in Chinese Kenpo and teaches kids his art during the week.
James Kleinschnitz

James Kleinschnitz

Software Development Manager

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James built his first webpage during Christmas break in 7th grade, then worked at a small web software development firm while he studied Electrical Engineering at the University of Utah. After graduating with a Bachelor’s Degree in Electrical Engineering he decided to forgo hardware, and continue following his passion for Software Engineering. Since College James has been a member of a number of startups companies and has worked on “Skunk Works” projects for Overstock.com, Symantec, & CA Technologies. James is a Senior Software Development Engineer at Cireson, working as a Front-End Engineer on Cireson’s Web Apps & Self Service Portals. James lives in Park City, Utah with his Wife & Son and loves Skiing & Snowboarding in the Winter and Mountain Biking & Wakeboarding in the Summer.
Valerie Mauri

Valerie Mauri

Operations Manager

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Valerie retains over 5 years of experience assisting fashion executives and operating within account management roles. Upon making the brave decision to take a leap of faith, following her dream to experience working abroad - she spent two years living in Madrid, Spain, working as an ESL English teacher for Coca Cola Inc.

Today, she is happy to contribute her managerial efforts and support to the Cireson team by maintaining and organizing office operations and procedures.

In her free time, Valerie loves to spend time with her family, traveling and exploring new restaurants. Her favorite libation is a Ginger Margarita and her weakness is ice cream!
Dana Vasquez

Dana Vasquez

Customer Success Manager

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Dana joined Cireson with 10 years of sales and Account Management experience amongst a wide range of industries. Her most recent role as the National Accounts Manager at Green Flash Brewing Company exposed her to managing high profile accounts on a national platform.

In her current role at Cireson, Dana's focus is assisting with and ensuring the success of current Cireson customers globally. She will be working closely with all Cireson customers to unveil the potential for our apps and services to enhance their organization's growth.

Dana's competitive and team oriented mentality started at a young age and continues today. She played Division 1 soccer at the University of the Pacific and was a member of the 2000 Mexican National Team following graduation.

Outside of work, Dana loves spending time with her twin baby girls and husband Matt. They enjoy Mountain biking, pairing craft beer with more craft beer and embracing the San Diego lifestyle.
Will Udovich

Will Udovich

Cireson Services: Senior Consultant

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Will entered the IT world by necessity after a sound card upgrade gone wrong on his family computer in 1998. Trading sounds cards for servers, he started a small residential and office PC repair company in his home town until heading off to University.

Computing remained a hobby into his college years, and after graduating with a degree in Political Science, Will left the States to do some soul searching in Bangkok, Thailand, teaching English for a year at the University level.

Giving up on his search for the meaning of life (for now!), he returned to the US and ended up in Baltimore, MD. He sacrificed his hobby for employment and began managing SCCM, SCSM, and Orchestrator at his alma matter. Now, 3 years later, he joins the Cireson team!

When he isn’t working on technology, Will enjoys tinkering with anything else that isn’t a computer, scuba diving as a PADI Dive Master, and traveling abroad. His personal claim to fame is once having eaten two Chipotle burritos in the same sitting, but no one else has stepped forward to confirm his assertion.
Anders Lyman

Anders Lyman

Senior Software Development Engineer

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A developer with over 10 years of professional experience, Anders has worked on many Asp.Net, node.js, SPA, and JavaScript projects. Anders is highly proficient in both C# and JavaScript, an uncommon skillset in an industry where most find themselves doing either back end or front end work exclusively.

At Cireson, Anders works in the caching layer, but often finds himself working on tasks on every level in the stack. He enjoys computer science theory and will readily explain extremely nerdy things to anyone willing to listen (read: anyone in hearing range).

Outside of work, Anders enjoys gourmet cooking, building things out of wood, reading fiction and computer science books, writing and optimizing algorithms, lifting weights, and most importantly, hanging out with his wife Stephanie and his daughter Summer.
Seth Coussens

Seth Coussens

Cireson Services: Delivery Manager

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Seth has operated in the field of information technology since 2001, where he worked initially as a system administrator for Iowa State University’s Computer Science department. In 2005, he joined the United States Army where he was an Infantry Officer. Seth eventually left the service in 2010 and came back into IT, where he's worked as an IT Manager with Genesis Energy until joining with Cireson.

Today, Seth focuses on supervising the consultants and their progress on customer projects to maintain the timelines and a high quality of implementations and deliverable products.

Outside of work, Seth enjoys spending time with his wife and two children, playing video games on his xbox one, traveling, reading, and keeping in shape.
David Stanley

David Stanley

Senior Software Development Engineer

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David has a passion for the web and loves creating things. From almost the beginning of his career he has pushed himself to continually create and build. His focus and drive keep him motivated and constantly learning. If he isn't working on a project for work or for a client, he is tinkering away with new technologies. He has worked on all ends of development, starting out in ASP.NET backend work and more recently working solely with javascript on the front end.

Today, David works as a Senior Software Development Engineer for Cireson. With a passionate and professional development team, David helps bring new and exciting functionality to Cireson's growing suite of System Center tools.

He enjoys hiking, reading, attempting to cook for his family, tattoos, naps, and of course spending time with his wife, Tamye, and his two sons. He loves to explore new parks with his family, especially in the beautiful Utah summers.
Wally Mead

Wally Mead

Principal Program Manager

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Wally is a Principal Program Manager at Cireson. He works in the Partner and Community Enablement (PACE) team, which helps prepare Cireson partners to be successful with the Cireson products. He also focuses on the improvement and development of products, and drives further innovation between Configuration Manager and Cireson apps.

In addition, Wally continues to provide education for the community through presenting webinars, speaking at conferences (such as TechEd, System Center Universe, Midwest Management Summit), and conducting training courses, as well as assisting the community on the Microsoft TechNet forums.
Jacci DiTullio

Jacci DiTullio

North America: Eastern Territory Manager

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Jacci started her IT career in Philadelphia. She moved to Alabama to develop business for SHI prior to joining Cireson. She has an extensive knowledge of Microsoft licensing, including System Center and its components, Windows Server, and SQL. Primarily, her customers utilized her expertise to deploy Microsoft products and to determine the best fit for their environments.

She is professional, experienced and understands the needs of her customers by networking in various IT leadership groups including SIM, TENG and various Tech meet ups. She likes to travel and participate in activities outside including surfing, hiking, running and the beach.
Nicholas Hebert

Nicholas Hebert

International Partner Director

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Nick is responsible for building, maintaining and managing strategic relationships with Cireson’s current and prospective channel partners. For the past three years, Nick consulted with System Center clients, Systems Integrators and Microsoft Datacenter sales teams throughout North America. He understands the challenges within the market and how best to support partners in helping them fulfill their customers’ requirements.

Before joining Cireson, Nick worked with Savision where he helped customers reach their full potential through SCOM data sharing using Live Maps. As the company’s first US employee, Nick advanced to team lead of all sales representatives and engineers. Nick is a frequent presenter at System Center User Groups and MSFT MTC’s throughout the US.

In his leisure time, Nick enjoys all New York City has to offer and can often be found riding his bike on the West Side Highway on his way to play tennis. Nick is a native of the Northeast and a proud New England Patriots football fan.
Sarina Williams

Sarina Williams

International Territory Manager

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Sarina is a San Francisco native and graduated from San Jose State University with a Marketing degree. Before joining Cireson she worked in sales for Hewlett-Packard’s software division focusing on information management. She has been in the software field for several years and has a true passion for technology.

Now, Sarina is the Global Inside Sales Manager working to bring the Cireson to companies everywhere and enhance the power of System Center. She is responsible for developing the market presence of Cireson, sales and providing excellent customer service.

Traveling is Sarina’s absolute favorite thing to do whether it’s taking a short trip to LA or going international. She really enjoys going to places with nice beaches. In addition, she also enjoys baking, spending time with family and friends, being outdoors and watching sports. She has recently become an aquarist and is the proud owner of a variety of freshwater fish.
Lance Wynn

Lance Wynn

Senior Software Development Engineer

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With over 20 years professional experience in software development, Lance has worked in a broad range of industries including Financial, Telecommunication, Defense, and Medical. He has designed and built systems from small single page web applications to global scale hardware/software integrated systems.

Outside of work, he enjoys hanging out with his family, tinkering with the internet of things, and is currently working on a large-scale home project to move all his energy consumption to solar.
Joivan Hedrick

Joivan Hedrick

Cireson Services: Senior Consultant

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Joivan has a background in helpdesk support, web development, server administration, and several technologies since 2001. Armed with the dangerous ability to "figure things out", he joined Cireson with experience in Service Manager, Configuration Manager, .NET, scripting languages, and other fun stuff.

Outside of work, Joivan enjoys a good game of just about everything. PC games, basketball, softball, soccer, hiking, indoor rock climbing, chess, etc. it's fun as long as it's interactive! He is also an aspiring student of Japanese.

Joivan is pro-automation and has current plans of advancing Cireson, followed by eventually building a sentient AI prototype known as Skynet.
Merlenette Jones

Merlenette Jones

Support Engineer

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Merlenette can’t get enough of all things technical, a passion that began during an apprenticeship in his father’s electronic repair shop at age nine. He claims to have been hanging out in chat rooms before there was an AOL, and has a near obsession with figuring how things work. Merlenette enjoys new experiences and grew up traveling the United States, even living for two years on the Caribbean Island of Antigua. After finishing his Junior year in college, he decided to pursue a career in the mortgage industry. Eight years later, Merlenette decided to return to his passion and completed his BA in Business Information Systems with a minor in Criminal Justice. In his strong quest for knowledge, Merlenette is actively pursuing a Master’s in Information Assurance and Cybersecurity.

Aside from his work in the mortgage and finance industry, Merlenette also worked as an Admission Counselor for Ashford University, and in technical support roles within various IT shops. Today, Merlenette combines his desire to help others achieve their goals with his inquisitive, technical mind as a Support Engineer for Cireson. He provides support to customers to assist with troubleshooting and technical guidance for the Cireson product suite.

In his spare time Merlenette enjoys playing basketball, writing for a Facebook blog about basketball, and watching the Lakers. When he’s not indulging in basketball related activities he’s rooting his Green Bay Packers into the Super Bowl.
Steve Tuel

Steve Tuel

Cireson Services: Senior Consultant

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Steve is a graduate of Texas Tech University with a major in Management Information Systems. He has been working in IT for 12+ years with a strong background in Infrastructure Design, Implementation, and Support. He enjoys the process of troubleshooting and getting to the bottom of complex issues.

As a consultant, Steve brings several years of experience working with the various components of the System Center Suite. He has been involved with initial design and implementations of SCSM, SCOM, SCCM, and SCORCH. He has also helped organizations with product tuning, enhancements, DR exercises, and on-going maintenance and support of the System Center Suite. Cireson first sparked his interest at the 2013 System Center Universe conference and he followed them closely ever since knowing that this is “THE” place to be.

Steve spent most of his adult life living in Dallas, TX before recently moving to Tampa, FL. He enjoys exploring the beaches in Florida, being a “foodie” with his wife, traveling, and watching SportsCenter at least three times a day. His latest project is teaching himself .NET web development and responsive website design.
Callie Vorhees

Callie Vorhees

Sales & Marketing Executive

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Callie has worked on a number of public relations and marketing campaigns including governmental and non-profit. She is enthusiastic about the ever-evolving methods of strategic communication and finds excitement in implementing creativity to facilitate brand development.

Today, Callie is thrilled to join such a fun team of hardworking individuals. In her role as Sales & Marketing Executive, Callie is able to combine her passion for marketing with her affinity for strategic communication and branding.

A Midwesterner at heart, Callie is a devoted Detroit Red Wings fan and can be found rooting on her beloved hometown hockey team whether it is hockey season or not. In her free time she enjoys hiking, traveling, snowboarding and exploring local restaurants and breweries.
Timi Kincaid

Timi Kincaid

Senior Software Developer Engineer

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Timi has over 20 years of experience in IT operations and development. She's held many different roles including desktop support, server/domain admin, System Center admin and database developer. Her product skillset includes System Center, SQL Server, Windows Server, Office 365, Microsoft Azure, and .NET development. As a SQL admin/developer, she has designed and managed several large scale OLAP data warehouses and OLTP databases. Although TSQL is her first love, she really enjoys the BI side of SQL development--SSIS, SSAS, SSRS, and MDX.

Timi has worked for companies of all sizes ranging from small, local companies with 10 employees to multinational companies with over 100,000 employees. She holds several Microsoft certifications including Windows Server, System Center, SQL Server, SharePoint, and Office 365. She's ITIL certified and working towards her Azure Solutions Developer certification.

Timi holds a degree from Penn State, a certification from Cornell University and is currently attending Harvard University for a double major in Sociocultural Anthropology and Archeology. She speaks French and Korean. When she's not working or attending school, her interests include yoga, gourmet vegan cuisine, and photography.
Chris Lim

Chris Lim

UK & Ireland Territory Manager

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Chris joins Cireson with 10 years of experience in the Australian and UK Microsoft partner community working in service desk support and professional services.

Prior to joining Cireson, Chris worked for Trustmarque Solutions as a Practice Lead. He helped customers in the UK successfully deploy Microsoft technologies for Service Desk, end user computing, Cloud & Datacenter, unified communications and collaboration solutions.

Chris is focused on enabling the success of Cireson customers within the UK & Ireland. He will be responsible for supporting the growing Cireson customer base, partners and System Center community.

Chris enjoys spending spare time with his family, exploring new restaurants, playing volleyball and cycling.
Brian Lombardo

Brian Lombardo

Marketing Director

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Brian has spent more than 14 years working with top-tier advertising agencies and consulting with early-stage start-ups. During that time he has had the opportunity to help companies like American Express, Chevy, Cisco, Comcast, IBM and Oracle evolve their brand and acquisition marketing.

When he’s not analyzing and strategizing, Brian enjoys spending time with his family. He grew up in Michigan near Ann Arbor. Like any good local, he is a die-hard Detroit Red Wings fan, even going back to when they were the “dead wings” in the ‘80s. If you get a chance, ask him to tell his story of the 2002 Stanley Cup Final.

Brian has an undeniable passion for the power of marketing technologies and how they continue to transform the advertising industry. He had the chance to work with DoubleClick at the start of his career when centralized ad-serving was the “bleeding edge.” It was during these early years of his career that he learned about clock building, a philosophy he’s bringing to Cireson.

Each morning Brian chases his daughter around the house, but he also enjoys chasing his errant tee shots. An eternal optimist, he thinks he’s five strokes better than he is. Every man needs dreams.
Pete Zerger

Pete Zerger

Principal Program Manager

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Pete Zerger is an author, speaker, and 9-time Microsoft MVP, focusing on hybrid cloud design, management and data center automation solutions. Pete has presented at popular technical conferences around the world including MS TechEd and System Center Universe. He has authored many technical whitepapers and is co-author of several books, including both the Orchestrator Unleashed and Operations Manager Unleashed titles from Sams Publishing. He blogs at the community he founded and moderates, System Center Central (http://systemcentercentral.com).
Eric Haldane

Eric Haldane

North American Sales Director

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Eric is responsible for all North American sales at Cireson, who has spent the last 20 years supporting clients from SMB to Fortune 100 selling and supporting hardware, software and services from publishers such as Microsoft, Adobe, VMware and Symantec. Over the last 10 years, Eric has focused his experience selling almost exclusively into the Microsoft stack with and through the Microsoft partner eco-system at such companies as Softchoice, SHI, SoftwareONE and most recently 1E.

In his free time, Eric enjoys spending time with his wife and 2 kids (7 years and 3 months), while doing anything outdoors. Currently, Eric lives in San Diego, but a majority of his life was spent in the foothills of Lake Tahoe, CA where he enjoys skiing, hiking, fishing, camping and mountain biking. Eric also admits to a love/hate relationship with golf and wishes he had the time to improve his game, but perhaps that can be accomplished sometime in retirement. For now, Eric is passionate about how technology can improve business and society.
Chris Imken

Chris Imken

Business Development Representative

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Chris graduated from the University of Scranton in Pennsylvania with a degree in Business Finance. He has a proven track record of experience in inside sales & business development. Prior to joining Cireson, Chris worked in inside sales at Syncsort selling their data protection suite and developing their partner community. Following that he worked in business development at 1E in New York City. He has heavy exposure to the System Center (SCCM) world selling the 1E solution suite to enterprise customers.

Chris currently resides in San Diego after growing up in New Jersey. When not in the office, he enjoys competitive swimming, playing basketball, and experiencing the outdoors & beach. He loves spending time with his family and traveling to different places in the world.
Joe Burrows

Joe Burrows

Senior Support Engineer

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Joe is a Senior Support Engineer living in New Zealand with vast experience in the IT industry. Joe originally started out as a service desk analyst for a large service provider where he supported various government departments as well as overseas engineering and resource firms.

Later Joe joined a global dairy company’s retail business to further his career, which is where he was exposed to system center training and gained Microsoft certifications. Deploying SCCM, SCORCH, SCOM and SCSM the retail business immediately noticed the improvements to IT service as the department evolved into automated processes and end user self-service (thanks to Cireson's solutions of course).

Today Joe’s passion for automation and end user experience is targeted towards testing the Cireson products and ensuring customers globally are maximizing their solutions whilst getting world class support.

Outside of work Joe enjoys spending time with his young family and cycling along the Waikato River and walkways of Cambridge.
Brett Moffett

Brett Moffett

Solutions Architect

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Brett is responsible for technical customer and partner enablement in Australia. Beginning his career in service desk environments, he comes to Cireson with over 20 years in the IT industry. Given his experience, Brett is all too aware of the many challenges with IT Support and associated ITSM tools. Nowadays Brett’s passion lies in promoting the System Center platform as the leading solution for on-premise, service provider and Microsoft Azure environments.

Brett has designed and implemented System Center and Cireson to customers in both in Australia and globally. He has been awarded the exclusive (VTSP) in Microsoft’s Pre-Seller Program. Joining the thought leaders in System Center Service Management and Asset Management, Brett looks forward to continuing to evangelize MSFT and Cireson to the Australian market.

In his downtime, Brett enjoys playing basketball and chilling out with family and friends in the beautiful Barossa Valley wine country.
Nick Velich

Nick Velich

Consultant

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Native to and residing out of Baltimore, Maryland, Nick joined the Cireson team as a Consultant for all things Cireson and System Center. He brings with him nearly 10 years of experience in the world of computing and IT, as well as a strong passion for System Center, PowerShell, automation, and the Oxford comma.

Before joining Cireson, Nick graduated from Loyola University Maryland with a Master’s and Bachelor’s degree in Computer Science. During his undergraduate years, Nick studied abroad at Newcastle University, England, and worked for his alma mater’s IT department. Post-college life, Nick returned to… the college life, working for the University as a Systems and Services Engineer.

When not working, Nick enjoys spending time with his family, discovering new delicious food/beer, gaming, rooting on his Baltimore Orioles/Ravens, and the great outdoors.
Michelle Jackman

Michelle Jackman

Senior Consultant

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With over 15 years of IT Service Management and Systems Administration experience, Michelle’s love of all things computers began at a young age when she discovered games on the family Commodore 64. Fast forward many years, Michelle has more RAM, a bigger hard drive, and less time to game!

Michelle has a Master’s degree in Information Technology with specialties in Knowledge Management and Data Mining. She has been working with System Center products since the days of SMS and MOM. She has designed and performed implementations for SCSM, SCOM, SCCM, and SCORCH.

When Michelle is away from work, she loves adventures of all kinds from trying new foods to jumping off cliffs in South America. She snowboards, road bikes, mountain bikes, and plays video games as well. An avid Star Wars fan, she hopes to outdo Han by completing the Kessel Run in less than 12 parsecs - on her bicycle. Michelle balances out all her working and adventuring with her yoga practice. She works with a local studio to teach yoga to the underserved Spanish-speaking community.
David Vorce

David Vorce

North America: Southwest Territory Manager

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David started his IT career after moving to San Diego from his home state of Michigan in 2008. Working for Softchoice, David excelled as a Microsoft licensing and product expert while supporting numerous enterprise customers throughout SoCal, Mtn/Desert and South Texas. After working in Chicago at Softchoice’s US HQ for a year, David returned “home” to San Diego in 2013 to lead the sales division for Bird Rock Systems; a local IT Solutions provider focused on best of breed technology for the data center and network security.

Outside of the office, David stays busy with his wife and two daughters (4 and 1) in San Diego. Whether it’s enjoying the beach, mountain biking, running, or golf, he’s always taking advantage of the SoCal weather. A Midwesterner at heart, David is an avid Michigan State sports fan, cheering on his alma mater in football and basketball games throughout the seasons.
Steve Wright

Steve Wright

Senior Support Engineer

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Steve joined the San Diego support team with a deep Microsoft-oriented technical background spanning over 15 years. A London native, he has worked in the US and UK for various companies providing system integration, Cloud hosting service, retail BI analytics, and personal development training. Steve holds various Microsoft engineering certifications and completed a Master’s degree in Business Information Systems.

Steve is a 'stand-up guy,' literally working from a standing desk. He is active in his church, community projects and mentoring groups. When he is not working out or cycling Steve loves to coach youth soccer, cook and spend time with his family.
Scott Middaugh

Scott Middaugh

North America: South Central Territory Manager

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Scott started his IT career after moving to Silicon Valley from his home state of Oklahoma in 1988 working for Apple, Electronic Data Systems, and Exodus Communications in various leadership roles. Scott then relocated to Houston Texas in 2001 with Exodus Communications to open up a new market. He has been heavily involved with the Microsoft ecosystem since 2003 and is currently the President of the Board for the Houston International Association of Microsoft Channel Partners. Most recently Scott has worked for Perficient, Inc. where he built, developed and managed their Microsoft Infrastructure Practice as well as Hitachi Consulting where he was a business development executive.

Outside of the office, Scott stays very busy with his wife and three kids ages 21, 18, and 16 in Fort Bend County where they are very involved within the local community and charities such as The American Cancer Society and The Snow Drop Foundation. He enjoys coaching little league baseball, playing golf, offshore fishing, and traveling to Cabo San Lucas and Lake Tahoe. He is an avid sports fan and enjoys all sports but gets really excited when college football rolls around.
Lesley Broederdorf

Lesley Broederdorf

North America: North Central Territory Manager

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Lesley is responsible for sales and driving alignment and strong relationships with our partners in the North Central market.
Throughout her 12 year career in the technology field, Lesley has always had passion for aligning technology with customers business objectives, helping them solve problems, and to transform their business'. She worked for both CDW and Softchoice with focus on helping customers maximize their IT investments.

Prior to joining Cireson, Lesley spent 8 years at Microsoft in a number of roles, most recently as the Director of Licensing Sales in the Central Region. In this role, Lesley led her team with strong sales and operational excellence through Microsoft's transformation to the cloud, drove scale and velocity through the partner channel, and worked to simplify Microsoft licensing options for customers.

Lesley is a Michigan native, has lived and worked in Chicago and Minneapolis and now lives in a suburb of Chicago with her husband and three children. When taking a break from work, Lesley enjoys entertaining family and friends, traveling, exploring new Chicago restaurants, family dance parties, and the rare weekend nap.
IT Monkey

IT Monkey

THE @IT_Monkey

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Monkeying around for as far back as he can remember, IT Monkey was rescued years ago from the forests of Borneo and adopted by Cireson, when he smuggled his way to San Diego in a Banana crate and was found wandering the streets. Such a cheeky monkey, that one.

Soon after, IT Monkey discovered his passion for Cireson and System Center. Since that time, he has traveled around the world, helping others realize the true potential of the Microsoft platform, with innovative apps, SMART deploy prowess, and community knowledge. While he may sometimes stray to topics of monkey equality, the lack of primate lead roles in Hollywood, or even the occasional weekend banana muffin binge, he can always be brought back to his favorite topics - Cireson and System Center. Also worth mentioning is his incredible coding skills. IT Monkey will not divulge how or where he acquired this talent.

IT Monkey prefers to hang around San Diego, but also makes trips to the Cireson offices in San Francisco, Houston, Salt Lake City, the UK, and beyond. In his free time, IT Monkey enjoys practicing his unicycle skills, and believes that, in a past life, he may have been a talented performer.

On a serious note, IT Monkey and Cireson are deeply passionate about protecting primates and habitat conservation worldwide. Please join us in supporting Wild Futures: www.wildfutures.org

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Careers at Cireson

At Cireson, our team is comprised of incredibly talented, motivated individuals who love what we do. We also have an astonishingly great time working together, creating amazing offerings in an ever-expanding space.

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Cireson's Charities

Wild Futures plus Cireson

Wild Futures

Wild Futures is a UK registered charity founded upon five decades of experience as a leader in the field of primate welfare and conservation, environmental education, and sustainable practice. They are committed to protecting primates and habitats worldwide.

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International Princess Project plus Cireson

International Princess Project

The International Princess™ Project’s helps women escape slavery by partnering with indigenous organizations to establish micro-enterprise sewing centers that offer these women a path to freedom, a fresh start, and place to heal.

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Kiva plus Cireson

Kiva

Kiva helps entrepreneurs around the world improve their lives and businesses through micro-lending. By offering loans in this way, Kiva helps to create sustainable progress and improve the quality of life for countless individuals and communities.

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