Duff & Phelps realized the need to convert paper documents to PDF docs for long term digital storage and to save on legacy paper storage costs. Automation as well as a recorded process for easy end user use was needed, so Dave Maseman, Desktop Manager at Duff & Phelps created a request offering in Service Manager for users that was accessible via the Cireson Portal.
Dave Maseman is the first winner of the Innovation Award for System Center Service Manager by Cireson. Described below the the solution summary and description for use in your own organization.
To reduce impact on the firms staff and the environment, Duff & Phelps (D&P) decided to redesign their long term documentation retention process to eliminate waste. Leveraging System Center 2012 and the Cireson Portal, D&P designed a automated process enabling users to submit requests for document conversion to PDF format for long term retention, streamlining the process
The solution delivered several key benefits to the organization, including:
Perhaps most importantly, the solution represents a strategic process automation win, clearly demonstrating the role…
This is the fifth and final article in this series of articles on Cireson's Asset Management solution.
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This is the second in a multiple part blog series on Cireson Asset Management. These blogs roughly correspond to the accompanying Webinars in the current webinar series on the same topic. If you missed any of the webinars, visit Vimeo.com.
Cireson – #CiresonCares – is an organization committed to giving back to the community in ways that reflect the core moral ethos of our company. In the past few years we have executed on this commitment by contributing to non-profit organizations such as Wild Futures, Kiva and International Princess…