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MultiDepartment Webinar Replay Preview

Webinar Replay: Breaking Down Silos

Learn how to use Tikit to unify HR, IT, Facilities, Marketing, DevOps, and more—all in one service desk platform. Is your organization still juggling support ...
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close up of computer screen showing Tikit's new Visual Service Catalog display in the requester portal

Introducing Visual Service Catalog

Visual Service Catalog is now available in Tikit to provide users a convenient menu display for service offerings. Advancements to archiving and scrolling also included ...
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icons and gears representing DevOps ticketing

DevOps Ticketing System Built for Microsoft Teams with Tikit

Looking for a DevOps ticketing system that works inside your Microsoft 365 environment? See how Tikit simplifies DevOps support.
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cell phone showing login screen for Microsoft Teams

How to Leverage Microsoft Teams as Your New Marketing Help Desk Solution

Learn how to effectively implement Tikit as a Marketing Help Desk, train your team to use it like pros, and create exceptional customer experiences.
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IT Monkey wearing an orange shirt with the Cireson ogo on it and hanging from a tree in the jungle next to a Toucan bird

Guess Who’s Back? IT Monkey Swings into Action (Again!)

If you’ve been poking around the freshly rebranded Cireson site lately, you might have noticed a familiar fuzzy face making a few surprise appearances. That’s ...
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Cireson Press Release

Tikit by Cireson Available on Microsoft AppSource and Teams Store

SAN DIEGO, California — June 9, 2025 — Cireson, a pioneer in Microsoft Service Management and creator of Tikit, the modern IT service management (ITSM) ...
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Cireson HR Blog

How to Use Tikit as a Ticketing System for Human Resources

In a fast-paced and distributed workplace, Human Resources (HR) departments are often overwhelmed with numerous requests, queries, and administrative tasks. To streamline these processes, many ...
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a before and after graphic of the Cireson rebrand with a page peeling back effect

The Story behind the Bold Cireson Rebrand

You may have noticed that we’ve recently gone through quite a makeover. But what’s changed runs deeper than just our looks. We’ve done a little ...
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image of a desktop computer screen showing the new adaptive card designer enhancements for Tikit

Adaptive Card Designer Enhancements

Exciting enhancements to the Adaptive Card Designer are now available for Tikit users. Tikit not only builds on Teams, but it also builds on Microsoft’s ...
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