Blog & Resources
Cireson’s new WordCloud Widget Add-In for SMP visualizes service desk data. Use it to get quick insights and add dimension to regular reports.
Cireson’s new Page Filter Widgets Add-In provide an easy, efficient way to access, visualize and assess service desk organizational data. See how Add-Ins improve Service Manager Portal usability.
Catch up on the product, service and customer success details discussed during the Q3 2022 Cireson Customer Webinar! Webinar Recording Resources Check out these helpful links from the presentation: Power Automate Add-Ins Overview Cireson Community Open Floor Interested in Cireson MSP? Tikit by Cireson Cireson provides product, service and customer
Learn how to customize your homepage without the challenges of coding. Take advantage of Cireson SMP HomePage Widgets Add-Ins, which give you added functionality, easily.
Tune into this Cireson Community Open Floor discussion to hear different approaches on KB management and transitions.
In Cireson Portal for Service Manager v11.7, we are providing more (no code) cloud functionality with a Power Automate connector. Find out more!
Microsoft Service Manager customizations and integrations were discussed during Community Open Floor. Also SMP integration options: Tikit by Cireson or Microsoft Teams.
IT teams can create greater efficiency and better allocate resources by focusing on all three ITIL disciplines: incident, request and change management. We’ve outlined best practices to help you get there!
Hear different ideas on upgrade strategy, including migrating and upgrade in place. Also discussed: when Power BI vs. the Cireson Portal dashboard might be preferable.