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Transform Your SCSM Experience with Cireson Service Management apps

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Born to transform your Microsoft Service Manager experience, our apps for Service Manager combine the blazing-fast Cireson Portal for end-users and Analysts alike. All designed for you in the hyper-connected world we live in across any browser, device, or OS.

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Service Management

Extend the Microsoft Service Manager Console with these must-have Analyst and Administrator apps.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][bsf-info-box icon_type=”custom” icon_img=”id^8231|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/SSP-Community.png|caption^null|alt^null|title^SSP-Community|description^null” img_width=”70″ title=”Self-Service Portal – Community” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Ffree-community-apps%2Fself-service-portal-community-free%2F|||” el_class=”infoboxdesc”]A complete replacement of the Microsoft Self-Service Portal for Service Manager (SCSM). 100% browser, device, OS freedom.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^10384|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2019/02/CMDB-Icon-01-1.png|caption^null|alt^null|title^CMDB Icon-01|description^null” img_width=”70″ title=”CMDB Portal” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fcmdb-portal%2F|||” el_class=”infoboxdesc”]Manage Microsoft Service Manager Configuration Items on the fly from any browser or device. Access CIs including users, computers, business services and software.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8223|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Advanced-Request-Offering.png|caption^null|alt^null|title^Advanced-Request-Offering|description^null” img_width=”70″ title=”Advanced Request Offering” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fadvanced-request-offering%2F|||” el_class=”infoboxdesc”]Create dynamic forms with intelligent logic, which streamlines the service offerings provided to the end user.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^4936|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2017/12/ms3.png|caption^null|alt^null|title^ms3|description^null” img_width=”70″ title=”Lifecycle Management” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Flifecycle-management%2F|||” el_class=”infoboxdesc”]The Cireson Lifecycle Management app is a must-have for any successful migration and long-term implementation of Microsoft Service Manager[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8227|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Outlook-Console.png|caption^null|alt^null|title^Outlook-Console|description^null” img_width=”70″ title=”Outlook Console” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Foutlook-console%2F|||” el_class=”infoboxdesc”]Experience full Service Manager integration within Microsoft Outlook. Create, edit, approve, and complete work items.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8229|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Skype-for-Business-Integration.png|caption^null|alt^null|title^Skype-for-Business-Integration|description^null” img_width=”70″ title=”Skype for Business Integration” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fskype-for-business-integration%2F|||” el_class=”infoboxdesc”]Integrate Skype for Business conversations with Service Manager seamlessly.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8230|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/SMA-Connector.png|caption^null|alt^null|title^SMA-Connector|description^null” img_width=”70″ title=”SMA Connector” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fsma-connector%2F|||” el_class=”infoboxdesc”]A connector between Service Manager and Service Management Automation to enable automating all or part of important IT processes.[/bsf-info-box][/vc_column][vc_column width=”1/2″][bsf-info-box icon_type=”custom” icon_img=”id^8224|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Analyst-Portal.png|caption^null|alt^null|title^Analyst-Portal|description^null” img_width=”70″ title=”Analyst Portal” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fanalyst-portal%2F|||” el_class=”infoboxdesc”]Manage Microsoft Service Manager (SCSM) on the fly from any browser or device. Access incidents, changes, service requests, CMDB, and rich reporting.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8225|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Analytics.png|caption^null|alt^null|title^Analytics|description^null” img_width=”70″ title=”Analytics” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fanalytics%2F|||” el_class=”infoboxdesc”]Access valuable data and key performance metrics at a glance with powerful reports and custom dashboards.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8226|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/My-Calendars.png|caption^null|alt^null|title^My-Calendars|description^null” img_width=”70″ title=”My Calendars” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fmy-calendars%2F|||” el_class=”infoboxdesc”]Stay ahead of your day and schedule your work intelligently. In one click, view your team or work items assigned to you, making tracking and scheduling a breeze.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8232|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Survey-App.png|caption^null|alt^null|title^Survey-App|description^null” img_width=”70″ title=”Survey app” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fsurvey-app%2F|||” el_class=”infoboxdesc”]The Survey App works in conjunction with the Cireson Analyst Portal, providing your IT department the ability to conduct surveys tailored to your needs.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^9512|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/09/Affected-User_WebPortal.png|caption^null|alt^null|title^Affected-User_WebPortal|description^null” img_width=”70″ title=”Affected User” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Faffected-user-app%2F|||” el_class=”infoboxdesc”]In a single interface, an Analyst can capture the customer’s information, understand the issue at hand, and then easily determine whether the request is an incident or a service request.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^9511|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/09/imgpsh_fullsize.jpg|caption^null|alt^null|title^imgpsh_fullsize|description^null” img_width=”70″ title=”Advanced Send Email” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fadvanced-send-email%2F|||” el_class=”infoboxdesc”]Allows an Analyst to send an email to the Affected User or other recipients from the context of an incident in the Service Manager Console.[/bsf-info-box][/vc_column][vc_column][vc_empty_space height=”50px”][/vc_column][/vc_row][vc_row css=”.vc_custom_1567506624727{background-color: #d1f1ff !important;}” el_id=”p_mockup”][vc_column][vc_row_inner][vc_column_inner width=”2/3″][vc_empty_space height=”50px”][vc_column_text]

BECOME A SERVICE MANAGER & CIRESON SUPERHERO

Free Microsoft Service Manager & Cireson Training Courses

[/vc_column_text][vc_btn title=”GET STARTED” align=”left” el_class=”btn_color btn_font_style” link=”url:https%3A%2F%2Flearning.cireson.com%2F|||”][vc_empty_space height=”15px”][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1570206549775{margin-top: -40px !important;}”][vc_single_image image=”11247″ img_size=”full” alignment=”center” el_class=”mockup_image”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row el_id=”remote_support” el_class=”bg_whight”][vc_column][vc_column_text css=”.vc_custom_1552929234806{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;}”]

Remote Support

Enable Support Teams to provide instant and secure remote support to end users and customers with our Remote Support apps. Built to leverage Microsoft Configuration Manager with the ability to integrate natively into your ITSM solution, Support Teams can maximize productivity and increase end user satisfaction.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1552474085570{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;}”]

DEVICE MANAGEMENT

Apps to support and manage devices, from delivering software to viewing device information and performing remote diagnostics.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][bsf-info-box icon_type=”custom” icon_img=”id^9602|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/1_Device-Insights-01.png|caption^null|alt^null|title^1_Device Insights-01|description^null” img_width=”70″ title=”Device Insights” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fdevice-insights%2F|||” el_class=”infoboxdesc”]Get valuable insights into the state of your device, from hardware information to information about user interactions.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^10459|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2019/03/Software-Deployment-device.png|caption^null|alt^null|title^Software Deployment – device|description^null” img_width=”70″ title=”Software Deployment & Requests” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fsoftware-deployment|||” el_class=”infoboxdesc”]Enable Support Teams to easily approve or deny software requests made in SCCM Software Center. Deploy software on-demand to both end users & devices from any web browser.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^9863|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/5_Patch-Control-01.png|caption^null|alt^null|title^5_Patch Control-01|description^null” img_width=”70″ title=”Patch Control” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fpatch-control%2F|||” el_class=”infoboxdesc”]Quickly identify what patches are available for a given client, and once assigned you can force the installation of a given patch.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^9865|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/7_Service-Control-01.png|caption^null|alt^null|title^7_Service Control-01|description^null” img_width=”70″ title=”Service Control” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fservice-control%2F|||” el_class=”infoboxdesc”]View installed and running services and choose to stop, start, or restart a given service in order to resolve an issue.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^9867|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/9_User-Affinity-01.png|caption^null|alt^null|title^9_User Affinity-01|description^null” img_width=”70″ title=”User Affinity” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fuser-affinity%2F|||” el_class=”infoboxdesc”]Track asset ownership in the same place you track the asset itself.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^10987|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2019/05/Scripts_Icon.png|caption^null|alt^Script Control|title^null|description^null” img_width=”70″ title=”Script Control” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fremote-support%2Fscript-control|||” el_class=”infoboxdesc”]Create and remotely execute custom and pre-defined PowerShell scripts to any device.[/bsf-info-box][/vc_column][vc_column width=”1/2″][bsf-info-box icon_type=”custom” icon_img=”id^9603|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/2_Remote-Actions-01.png|caption^null|alt^null|title^2_Remote Actions-01|description^null” img_width=”70″ title=”Remote Actions” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fremote-actions%2F|||” el_class=”infoboxdesc”]Support devices in your environment with remote troubleshooting actions, and an array of other actions.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^9604|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/3_Collection-Control-01.png|caption^null|alt^null|title^3_Collection Control-01|description^null” img_width=”70″ title=”Collection Control” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fcollection-control%2F|||” el_class=”infoboxdesc”]Collections are the core of device management within Configuration Manager. Now you have the power to add and remove devices within the Cireson Support Tools.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^9862|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/4_Software-Control-01.png|caption^null|alt^null|title^4_Software Control-01|description^null” img_width=”70″ title=”Software Control” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fsoftware-control%2F|||” el_class=”infoboxdesc”]Quickly see what software, including version information, is installed on a client to repair or remove software.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^9864|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/6_Process-Insights-01.png|caption^null|alt^null|title^6_Process Insights-01|description^null” img_width=”70″ title=”Process Insights” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fprocess-insights%2F|||” el_class=”infoboxdesc”]See live process information and make informed decisions about device performance issues and possible solutions.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^9866|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/8_Deployment-Insights-01.png|caption^null|alt^null|title^8_Deployment Insights-01|description^null” img_width=”70″ title=”Deployment Insights” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fdevice-deployment-insights%2F|||” el_class=”infoboxdesc”]Easily identify what software is deployed to a specific device, identify errors, and deployment status.[/bsf-info-box][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”20px”][vc_column_text css=”.vc_custom_1552474099177{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;}”]

USER MANAGEMENT

Apps to support and manage users, from resetting and unlocking passwords to viewing user information and controlling group membership.

[/vc_column_text][vc_empty_space height=”20px”][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][bsf-info-box icon_type=”custom” icon_img=”id^9868|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/10_User-Insights-01.png|caption^null|alt^null|title^10_User Insights-01|description^null” img_width=”70″ title=”User Insights” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fuser-insights%2F|||” el_class=”infoboxdesc”]Get valuable insights into a user’s account, including if an account is locked out or disabled, and validating a deployment.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^10457|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2019/03/Software-Deployment-user.png|caption^null|alt^null|title^Software Deployment – user|description^null” img_width=”70″ title=”Software Deployment & Requests” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fsoftware-deployment|||” el_class=”infoboxdesc”]Enable Support Teams to easily approve or deny software requests made in SCCM Software Center. Deploy software on-demand to both end users & devices from any web browser.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^9601|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/14_Group-Control-01.png|caption^null|alt^null|title^14_Group Control-01|description^null” img_width=”70″ title=”Group Control” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fgroup-control%2F|||” el_class=”infoboxdesc”]Give your Analysts the control they need to assign/remove users to active directory groups in an intuitive and secure manner.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^10458|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2019/03/Announcements-Icon-01.png|caption^null|alt^null|title^Announcements – Icon-01|description^null” img_width=”70″ title=”Announcements” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fannouncements|||” el_class=”infoboxdesc”]Keep users up-to-date with important updates and changes by easily creating and delivering announcements in real time on targeted devices.[/bsf-info-box][/vc_column][vc_column width=”1/2″][bsf-info-box icon_type=”custom” icon_img=”id^9869|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/11_Account-Control-01.png|caption^null|alt^null|title^11_Account Control-01|description^null” img_width=”70″ title=”Account Control” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Faccount-control%2F|||” el_class=”infoboxdesc”]Quickly identify account issues, unlock and reset passwords, enable an incorrectly disabled account, or quickly disable an account.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^9613|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/12_Device-Affinity-01.png|caption^null|alt^null|title^12_Device Affinity-01|description^null” img_width=”70″ title=”Device Affinity” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fdevice-affinity%2F|||” el_class=”infoboxdesc”]See what devices are assigned to the user and activate Device Management functionality from the device list.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^9871|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/13_Deployment-Insights-01.png|caption^null|alt^null|title^13_Deployment Insights-01|description^null” img_width=”70″ title=”Deployment Insights” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fproducts%2Fservice-management%2Fuser-deployment-insights%2F|||” el_class=”infoboxdesc”]Easily view the status of a software or application package to identify any issues that might need to be addressed.[/bsf-info-box][/vc_column][vc_column][vc_empty_space height=”50px”][/vc_column][/vc_row][vc_row el_class=”bg_whight” el_id=”console_apps”][vc_column][vc_empty_space height=”10px”][vc_column_text css=”.vc_custom_1523872267104{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;}”]

Console Apps

Extend the Microsoft Service Manager Console with these must have Analyst and Administrator apps.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][bsf-info-box icon_type=”custom” icon_img=”id^8300|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/My-Active-Work-Items.png|caption^null|alt^null|title^My Active Work Items|description^null” img_width=”70″ title=”My Active Work Items” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fapps%2Fmy-active-work-items%2F|||” el_class=”infoboxdesc”]Easily manage your incidents, problems, service requests, changes, releases, and activities all in a single work view.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8299|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Group-Assign.png|caption^null|alt^null|title^Group Assign|description^null” img_width=”70″ title=”Group Assign” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fapps%2Fgroup-assign%2F|||” el_class=”infoboxdesc”]Improve work item reassignments by easily allowing analysts to be associated with support groups.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8298|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Change-Calendar.png|caption^null|alt^null|title^Change Calendar|description^null” img_width=”70″ title=”Change Calendar” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fapps%2Fchange-calendar%2F|||” el_class=”infoboxdesc”]Visualize all scheduled change requests within a single calendar view.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8301|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Notify-Analyst-Pro.png|caption^null|alt^null|title^Notify Analyst Pro|description^null” img_width=”70″ title=”Notify Analyst Pro” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fapps%2Fnotify-analyst-pro%2F|||” el_class=”infoboxdesc”]Easily set email notifications to analysts and associated support groups when work items are assigned or re-assigned.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8305|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Risk-Calculator.png|caption^null|alt^null|title^Risk Calculator|description^null” img_width=”70″ title=”Risk Calculator” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fapps%2Frisk-calculator%2F|||” el_class=”infoboxdesc”]Automatically calculate and measure the risk of change requests following business logic.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8304|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Release-Calendar.png|caption^null|alt^null|title^Release Calendar|description^null” img_width=”70″ title=”Release Calendar” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fapps%2Frelease-calendar%2F|||” el_class=”infoboxdesc”]Visualize all scheduled release records within a single calendar view.[/bsf-info-box][/vc_column][vc_column width=”1/2″][bsf-info-box icon_type=”custom” icon_img=”id^8302|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Power-Shell.png|caption^null|alt^null|title^Power Shell|description^null” img_width=”70″ title=”PowerShell Activity” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fapps%2Fpowershell-activity%2F|||” el_class=”infoboxdesc”]Simplify and enhance the automation of system tasks and common processes within the native Service Manager Console.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8307|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/View-Builder.png|caption^null|alt^null|title^View Builder|description^null” img_width=”70″ title=”View Builder” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fapps%2Fview-builder%2F|||” el_class=”infoboxdesc”]Enhance Service Manager views by displaying rich information and allowing for advanced creating, editing, and managing of views.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8297|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Affected-User.png|caption^null|alt^null|title^Affected User|description^null” img_width=”70″ title=”Affected User” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fapps%2Faffected-user%2F|||” el_class=”infoboxdesc”]Gather initial information from a customer to help direct support towards an Incident or service request.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8303|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Preview-Pane.png|caption^null|alt^null|title^Preview Pane|description^null” img_width=”70″ title=”Preview Pane” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fapps%2Fpreview-pane%2F|||” el_class=”infoboxdesc”]View all work items in a clean, crisp, and re-written Preview Pane.[/bsf-info-box][bsf-info-box icon_type=”custom” icon_img=”id^8306|url^https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/Tier-Watcher.png|caption^null|alt^null|title^Tier Watcher|description^null” img_width=”70″ title=”Tier Watcher” read_more=”box” link=”url:https%3A%2F%2Fcireson.com%2Fapps%2Ftier-watcher%2F|||” el_class=”infoboxdesc”]Receive Outlook style pop-up notifications when work Items are assigned.[/bsf-info-box][/vc_column][/vc_row][vc_row apply_overlay=”true” css=”.vc_custom_1515681472012{background-image: url(https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/bac-image-stream.jpg?id=8239) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_empty_space height=”50px”][vc_column_text el_class=”font-white”]

Live Demo: See Our SCSM Apps in Action

See how easy it is to empower Analysts and end users with our apps for Microsoft Service Manager. Schedule a demo with one of our ITIL-certified System Center experts.

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