With 2018 around the corner, we’ve been sharing information with customers and the community about the roadmap of both Cireson products as well as Microsoft System Center, specifically Service Manager and Configuration Manager.

It’s great to see all the enhancements and excitement around Configuration Manager, which recently celebrated its 25th anniversary. The global community of Configuration Manager users continues to grow, with the number of monthly active users increasing by over 1 million devices every week!

On the heels of this anniversary, Microsoft recently published updates on Service Manager, giving the community a glimpse into what is in store as we head into the New Year.

In a Microsoft TechNet blog post, Chris Howie, Microsoft Senior PFE, addressed the future of Microsoft Service Manager and other, products, saying, “System Center Service Manager and Orchestrator are still being developed and are part of this new release cycle along with the rest of System Center. Some semi-annual updates will only have fixes and some will have additional functionality. The features that get added to the entire suite each cycle will depend on customer demand and will be prioritized as such.  The products which receive enhancements will likely vary each time. All products are therefore still fully supported.”

As a certified Microsoft Gold Partner, we’re actively working with Microsoft to help provide feedback for new enhancements to Service Manager. You can join the conversation by submitting your suggestions and feedback directly to Microsoft, here.

As your System Center experts, at Cireson we are committed to the community and helping you maximize your System Center investment with new and enhanced products and solutions. In fact, we just released new enhancements to the Cireson Service Manager Portal, including @mention functionality for both Analysts and End Users.

Our Portal for Configuration Manager is an easy to use web-based experience that provides your IT teams with a beautiful, modern, and easy to use web-based experience for Configuration Manager. Enhancing and complementing the native Configuration Manager Console, our Portal delivers increased productivity and efficiency to all IT team members, while minimizing risk and improving security with role-based administration.

The bottom line: Microsoft Service Manager and Configuration are here to stay, and Cireson is continually innovating to make your working life ridiculously more productive.

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