Before the pandemic, you might have been working as usual, potentially planning new investments or projects. But suddenly offices closed, and IT had to support displaced employees with multiple devices on different networks, from on-prem or hybrid technology environments. Many companies were fast-tracked into decision-making around cloud endeavors to keep business moving. Now you may wonder, “was that the right move?”

The good news is that you probably aren’t backed into a corner. As companies adjust and look forward, we want to instill confidence in your plans—and questions. At INNOVATE 2022 on May 25, we will dig into Microsoft Service Management for the Hybrid World and the ways that you can capitalize on the Microsoft ecosystem for long-term stability.

Microsoft Service Manager Gives You Options. Let’s Explore Them.

Whether you are looking for talent, understaffed but need expertise or questioning the right technology combinations now, in the near-term or further in the future, Microsoft System Center Service Manager (SCSM) serves as the foundation for your innovation.

Innovation certainly involves technology. This year at INNOVATE, we’ll explore how Service Manager morphs when integrated with:

  • Power Automate: low code connections to other systems helps you get data without time-consuming development
  • Power BI: visualize imported data without writing SQL, more time and space for data analysis
  • APIs: build integrations to a wide range of technologies in the cloud and otherwise

You’ll see how these additions gives you greater functionality and the ability to achieve results regardless of skill level. We’ll walk you through, with “how-to” instruction and use cases that offer new potential for your environment in sessions that include:

  • Reporting Without SQL: Enable Your Workforce with Data using SCSM and Power BI
  • Leveraging Power Automate in SCSM
  • “Can You Integrate It…? Yes, You Can!”
  • Consistency is Key: Consuming Data & Connecting Systems with PowerShell

You’ll also hear from customers, including Luby’s and North-West University, about their experience and advice.

INNOVATE 2022 Full Agenda

Although presentation videos will be viewable after the event, we recommend checking out the agenda to prioritize and plan attendance. You’ll have the opportunity to network in lounges after the sessions as well!

Innovation also involves creative and critical thinking about goals. We will talk about the thought process behind “how-to” instruction and thinking outside the box when collaborating (or seeking ways to improve employee experience), interoperability and artificial intelligence.

Don’t miss out on any exciting updates as we approach Innovate 2022, register now!