Cireson Portal for Service Manager (SMP) v11.8 with Custom Actions to OData Grids
Looking for even more functionality on Work Item grids? With v11.8 of the Cireson Service Manager Portal (SMP), Quick Actions and extensibility arrive on Custom
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5 ITSM Reporting Best Practices for SCSM Data
The good news is that service desks can generate a great deal of data for ITSM reporting. The bad news is that without clarity and
Create Easy “Custom” SMP Experiences with HomePage Widgets Add-Ins
Learn how to customize your homepage without the challenges of coding. Take advantage of Cireson SMP HomePage Widgets Add-Ins, which give you added functionality, easily.
What is Microsoft Service Manager?
Microsoft Service Manager is a powerful IT Service Management solution that is flexible and cost-effective, particularly for Microsoft users. We outline key components and benefits in this blog.
ITIL Processes: Managing Incidents, Requests and Changes
IT teams can create greater efficiency and better allocate resources by focusing on all three ITIL disciplines: incident, request and change management. We’ve outlined best practices to help you get there!
INNOVATE 2022: Microsoft Service Management for the Hybrid World
INNOVATE 2022 is focused on collaboration, interoperability and artificial intelligence–key factors in navigating today’s hybrid world.
