About Us

Our Culture

Born in 2012, Cireson was founded on a simple, powerful idea: to be the forward thinkers on all things Microsoft Cloud and System Center. Our full suite of technology solutions for service and asset management natively integrate with Microsoft System Center, or can be used independently on the Cireson Platform. Whether hosted on-premises or in the cloud, our solutions are designed to push technical brilliance forward.

Today, our values from the beginning remain the same; keep it genuine, do the right thing, and listen to customers. Taking pride in our expertise, we proudly boast some of the brightest and most fanatical IT professionals in the industry.

Our headquarters are in sunny San Diego with offices throughout Australia, Japan, New Zealand, North America, and the United Kingdom.

Community: We strive to not only make IT better, but to do our part in making the world a better place as well. At Cireson, we donate 5% of our time and 5% of profits to social-change organizations so they can amplify their impact.

Talent Density: We want to work with A+ people; you do as well. We hold ourselves and everyone we hire to high standards.

Vision, Commitment, Passion: We want everyone to understand, believe and be wildly committed to the mission of our company. Beyond building a financially successful company, we are committed to building a company that will make IT better.

Intellectual Honesty: We respect intelligent discussion and passionate debate. The onus is on each of us to constantly challenge ideas, assumptions, theories, strategies or processes, to honor our commitment of collectively pushing our company forward.


The Cireson Family

Shaun Ericson

Shaun Ericson

Co-Founder

With over 13 years of Systems, Asset and Service Management experience, Shaun's passionate pursuit of technical brilliance in the System Center space led to the creation of the first-ever System Center app store, which now serves as a SCSM platform necessity for hundreds of clients across the globe. His vision to create a new standard for best-in-breed solutions shaped Cireson into the worldwide powerhouse that it is today.

Prior to launching Cireson, Shaun steeped himself in the technology industry, working with well-known companies including Peregrine, Remedy, Altiris, LANDesk and Axios. Since that time, he has dedicated himself to all things System Center.

Today, he enjoys contributing to community knowledge, writing blogs, and presenting at events. He especially enjoys exploring new enhancements, and making the seemingly impossible, possible.

Shaun loves to spend time with his family and indulge in great food and wine pairings. He also enjoys owning scrubs on the basketball court - and traveling in basketball attire to show his support.

Shaun's next project: Doing his best to get to “0” emails a day in his inbox, which is a daunting task when receiving 200+ emails a day! Don’t get mad if he doesn't respond within 24 hours, he's trying - really.
Paul Sutton

Paul Sutton

Co-Founder

Paul leads the global sales, marketing, and business development strategies based in San Francisco. He was born in Belgium with an English upbringing, and has been California dreamin’ since 2004. Paul’s worldly experience results in an open and unique approach to customer service and business management, with an ability to understand and appreciate the passions of others.

Paul has over 16 years in the software industry working with IT Service and Asset Management organizations such as Computer Science Corporation, Touchpaper, LANDESK, and Axios.

In his spare time, Paul loves to play football (aka soccer), travel, good wine, live music, skiing, volunteering at the local animal shelter, and thinking of creative excuses in not finishing his monthly blogs (sorry Jackie).

Paul’s next project: After another disappointing tournament by England in Euro 2016, is planning his trip to the World Cup 2018 in Russia. Pondering again that this is going to England’s year of winning the World Cup! Back to reality, seriously considering Jackie’s idea on making bacon as nutritionally viable as broccoli.
Joel Doss

Joel Doss

North America: Western Territory Manager

Joel has as a sustained and proven track record of success in the technology industry. Over the course of the past 8 years, he has helped customers in a wide variety of industries ranging from SMB to Fortune 500 organizations achieve great results with various strategic technology initiatives . He’s continually able to assist clients navigate seemingly complex technology landscapes and deploy impactful solutions. Currently, Joel spends the better part of each day gathering insights into customers’ experiences with System Center and illustrating how Cireson’s innovations and thought leadership can elevate the platform to a true world-class solution.

Prior to joining Cireson, with iProfile Joel assisted key technology players such as Accenture, Adobe, Quest Software, and AT&T expand their global footprints. He also worked with Lyris in Emeryville, CA for several years, facilitating on-premise email marketing & analytic software deployments across a broad territory.

Joel currently lives with his wife and two children in Martinez, CA. When not in the office, he likes to enjoy the outdoors of Northern California with camping trips, hiking, and photography. Joel also focuses his spare time on cooking and reading, and listening to music.
James Kleinschnitz

James Kleinschnitz

Product Director

James built his first webpage during Christmas break in 7th grade, then worked at a small web software development firm while he studied Electrical Engineering at the University of Utah. After graduating with a Bachelor’s Degree in Electrical Engineering he decided to forgo hardware, and continue following his passion for Software Engineering. Since College James has been a member of a number of startups companies and has worked on “Skunk Works” projects for Overstock.com, Symantec, & CA Technologies. James is a Senior Software Development Engineer at Cireson, working as a Front-End Engineer on Cireson’s Web Apps & Self Service Portals. James lives in Park City, Utah with his Wife & Son and loves Skiing & Snowboarding in the Winter and Mountain Biking & Wakeboarding in the Summer.
Damon Mulligan

Damon Mulligan

Cireson Services: Senior Consultant

Prior to working with Cireson, Damon designed and implemented Service Manager to replace the current ticketing system for a global company. He supervised the higher-tier service desk technicians, and documented policies and procedures to ensure all analysts were following the same standards. Before his involvement with Service Manager, he served for 10 years in the USMC and US Navy.

Today, he is primarily a consultant for Service Manager and Cireson’s Asset Management application. He also writes asset management documentation and user guides, to ensure all customers get the full use out of the application.

Damon enjoys traveling to scuba dive, and is a PADI Master Scuba Diver and Dive Master. Several years ago he added photography to his underwater adventures.
Allen Anderson

Allen Anderson

Software Development Engineer

Allen is a first time consultant with almost 5 years of System Center Configuration Manager and 3 years of Service Manager experience. Allen has also spent the last 2 years fine tuning his development skills for both platforms and is looking forward to adding steam to the progression of System Center. Allen feels that Cireson offers an opportunity to work with some of the top minds in the System Center world, while furthering his skill sets.

Allen enjoys several hobbies such as beer tasting and working on old cars. He is also a black belt in Chinese Kenpo and teaches kids his art during the week.
Valerie Mauri

Valerie Mauri

Operations Manager

Valerie retains over 5 years of experience assisting fashion executives and operating within account management roles. Upon making the brave decision to take a leap of faith, following her dream to experience working abroad - she spent two years living in Madrid, Spain, working as an ESL English teacher for Coca Cola Inc.

Today, she is happy to contribute her managerial efforts and support to the Cireson team by maintaining and organizing office operations and procedures.

In her free time, Valerie loves to spend time with her family, traveling and exploring new restaurants. Her favorite libation is a Ginger Margarita and her weakness is ice cream!
Dana Vasquez

Dana Vasquez

Customer Success Manager

Dana joined Cireson with 10 years of sales and Account Management experience amongst a wide range of industries. Her most recent role as the National Accounts Manager at Green Flash Brewing Company exposed her to managing high profile accounts on a national platform.

In her current role at Cireson, Dana's focus is assisting with and ensuring the success of current Cireson customers globally. She will be working closely with all Cireson customers to unveil the potential for our apps and services to enhance their organization's growth.

Dana's competitive and team oriented mentality started at a young age and continues today. She played Division 1 soccer at the University of the Pacific and was a member of the 2000 Mexican National Team following graduation.

Outside of work, Dana loves spending time with her twin baby girls and husband Matt. They enjoy Mountain biking, pairing craft beer with more craft beer and embracing the San Diego lifestyle.
Katie Dyer

Katie Dyer

Technical Account Manager (TAM)

Sparks flew when she first heard about the release of Service Manager a few years back. After graduating from San Diego State University with a degree in Business, emphasis in Information Systems, Katie entered the IT world where she was first exposed to System Center working as an analyst at the help desk. She soon became a Service Manager admin, taking on the responsibility of installing and configuring Service Manager for a large corporation using Cireson products for optimization.


Today, Katie provides support for incoming queries for all of the Cireson products. She interfaces with Cireson customers globally to assist, troubleshoot and provide technical guidance. In addition, she assist in testing new releases of the Cireson products. After receiving feature requests from customers, Katie is provided a solution by our dev team and then gets to be Miss Claus, providing the solutions back to Cireson customers - she loves it!

Outside of work, Katie enjoys going to the beach and exploring new restaurants with friends and family. Traveling has also been a passion of hers, and she hopes to do more in the coming years.
Seth Coussens

Seth Coussens

Product Manager / Services Delivery Manager

Seth has operated in the field of information technology since 2001, where he worked initially as a system administrator for Iowa State University’s Computer Science department. In 2005, he joined the United States Army where he was an Infantry Officer. Seth eventually left the service in 2010 and came back into IT, where he's worked as an IT Manager with Genesis Energy until joining with Cireson.

Today, Seth focuses on supervising the consultants and their progress on customer projects to maintain the timelines and a high quality of implementations and deliverable products.

Outside of work, Seth enjoys spending time with his wife and two children, playing video games on his xbox one, traveling, reading, and keeping in shape.
Arben Sison

Arben Sison

Software Development Engineer

Arben is a Senior Software Development Engineer living in the Philippines who brings a strong passion in software development for over 8 years. After finishing college, he managed to get a job as a College IT Instructor. After a year, he went on to pursue a career in software development. He has been in Cireson for over 2 years and is now working in automated testing using Test Architect.
During his free time, he enjoys playing DOTA 2, likes to spend time with his family, building Gunpla, get tattoos, and aims to have a full sleeve someday.
Charlemagne Abonado

Charlemagne Abonado

Software Engineer

Prior to working with Cireson, Charlemagne worked at several companies working as a web developer creating client-specific websites. Although he began his career in web development using ASP.NET, he was able to use open source languages as well such as PHP and Bitrix CMS. Charlemagne was very involved with website development when he was introduced to the System Center world. He shifted from creating corporate websites to developing console applications for SCSM. Eventually he landed in Cireson, and couldn't be happier.

Regardless of free time and plans made, you can find Charlemagne research IT-related topics, like creating mobile games using Java. He loves keeping updated with the latest technology.

An outdoorsman, Charlemagne especially enjoys going to places that are far from his city. He loves riding his big bike and going to places that his 4-wheeler can't go. And while he loves his friends, Charlemagne is a family man and enjoys that time most.
Cherryln Yap

Cherryln Yap

Software Development Engineer

Cherryln's software development career started in 2006, as a C++/Java developer for Linux to an American company that builds self-checkout counters. Over the course of years, Cherryln has transitioned from desktop development to web development - primarily using the C# language. At Cireson, Cherryln is heavily involved in front-end (web) development and has been enjoying learning the world of Javascript.

Cherryln was born and raised in the southernmost part of the tropical Philippines. Having lived in a tropical country all my life, Cherry has always wanted to see and touch the "snow" - to make a snowman and snow angels- but she's not complaining about being surrounded by scenic beaches all year round.

Outside of work, Cherrylyn runs a family daycare center on weekends. That is the time when her nieces and nephews invade her home, play with her gadgets, and of course, she stands in as their babysitter! When they're not around, Cherryln is usually in her nook reading a book, out to see a movie, or occasionally shopping!
Wally Mead

Wally Mead

Principal Program Manager

Wally is a Principal Program Manager at Cireson. He works in the Partner and Community Enablement (PACE) team, which helps prepare Cireson partners to be successful with the Cireson products. He also focuses on the improvement and development of products, and drives further innovation between Configuration Manager and Cireson apps.

In addition, Wally continues to provide education for the community through presenting webinars, speaking at conferences (such as TechEd, System Center Universe, Midwest Management Summit), and conducting training courses, as well as assisting the community on the Microsoft TechNet forums.
Maico Tamayo

Maico Tamayo

Senior Software Engineer

At an early age, Maico decided to be a programmer after watching the animated film Ghost in the Shell 19 years ago. As the years have gone, he became very interested on electrical, electronic circuits, thus he found himself developing a software that integrates to a hardware to generate reports on his first job.

Over eleven years of experience, Maico has been a programmer for web, API and desktop applications. His love for the ECMA based languages led him to be a developer for many programming languages such as C++, JAVA, PHP, Perl, Ruby and C#. Flexibility has been his utmost priority in order for him to be able to continue his passion in programming.

Before joining Cireson, Maico is already working SCSM and SCOM technologies for over three years with an extensive experience on Asset Management and SCSM web interface development. A cheerful companion, he is often found smiling and laughing a lot as it is his motivation to make every colleague happy even under pressure.

On his spare time, he plays fighting games, travelling to exotic locations and tinkering with C++11 on a Linux or perfecting his API to use Memcache as a caching engine for Service Manager objects.
Lance Wynn

Lance Wynn

Senior Software Development Engineer

With over 20 years professional experience in software development, Lance has worked in a broad range of industries including Financial, Telecommunication, Defense, and Medical. He has designed and built systems from small single page web applications to global scale hardware/software integrated systems.

Outside of work, he enjoys hanging out with his family, tinkering with the internet of things, and is currently working on a large-scale home project to move all his energy consumption to solar.
Joivan Hedrick

Joivan Hedrick

Cireson Services: Consultant

Joivan has a background in helpdesk support, web development, server administration, and several technologies since 2001. Armed with the dangerous ability to "figure things out", he joined Cireson with experience in Service Manager, Configuration Manager, .NET, scripting languages, and other fun stuff.

Outside of work, Joivan enjoys a good game of just about everything. PC games, basketball, softball, soccer, hiking, indoor rock climbing, chess, etc. it's fun as long as it's interactive! He is also an aspiring student of Japanese.

Joivan is pro-automation and has current plans of advancing Cireson, followed by eventually building a sentient AI prototype known as Skynet.
Donson Pham

Donson Pham

Cireson Services: Consultant

A Texas native, Donson got his first start in the IT field at OPE, a small engineering firm based in Houston. Crawling under tables to run network cabling got him hooked and he has since gained 18 years’ IT experience ranging from Desktop Support to Server Administration.
Prior to joining Cireson, Donson worked with System Center at Weatherford International, an oil and gas service company. He worked in IT support for their RD&E department then later transferred to Corporate IT where he was responsible for managing their global SCCM infrastructure.
In his free time he loves to watch sports, especially his home teams, the Houston Texans and Rockets. When not tuning in, you will find him cooking up a storm in the kitchen or taking any chance to spend time with friends and his big family.
Steve Tuel

Steve Tuel

Cireson Services: Senior Consultant

Steve is a graduate of Texas Tech University with a major in Management Information Systems. He has been working in IT for 14+ years with a strong background in Infrastructure Design, Implementation, and Support. He enjoys the process of troubleshooting and getting to the bottom of complex issues.

As a consultant, Steve brings several years of experience working with the various components of the System Center Suite. He has been involved with initial design and implementations of SCSM, SCOM, SCCM, and SCORCH. He has also helped organizations with product tuning, enhancements, DR exercises, and on-going maintenance and support of the System Center Suite. Cireson first sparked his interest at the 2013 System Center Universe conference and he followed them closely ever since knowing that this is “THE” place to be.

Steve enjoys exploring the beaches in Florida, being a “foodie” with his wife, traveling, and watching SportsCenter at least three times a day. His latest project is teaching himself .NET web development and responsive website design.
Maria Abonado

Maria Abonado

Support Engineer

Maria was born in a small barrio situated in southernmost part of Mindanao & started her career in the IT industry in 2008 as a support for AT&T and Symantec. During this time, she attained her Bachelor's at a university. After 6 months in a support role doing troubleshooting and sales, she was transferred to Quality Department as a Data analyst to Quality Analyst.
After her ATT career, she joined Virtual Assistant as a general VA/Quality Verifier in their Research, Sales, and Customer Support departments, making her way from small to medium business firms.
Today Maria continue her career as a Support Engineer, ensuring Cireson customers receive quality support. She is currently in a transition period and will be joining the Cireson Development Team in Operation Infrastructures.
During her spare time, Maria loves to research the world, cooking, and some cuddle time with her son. Maria has a green thumb and enjoys plants, small bearing trees, flowers, and herbs. In addition, Maria extends a helping hand to those living on the streets, and when she had some extra money, gives the homeless bread and juice.
Mikhail Cabilao

Mikhail Cabilao

Software Engineer

Mikhail's interest in programming began long ago. He turned himself from a rebel to a responsible programmer, and in no time time he was earning a living by making a system software for small firm, and for students for their projects. He graduated in 2 years with a Programming degree with award of Programmer of the Year.

After he graduated he immediately started his real journey as a programmer, working in different IT companies, and learning skills in all ends of development. Now Mikhail is a Software Engineer at Cireson and also work as a Front-End Engineer on Cireson's Self Service Portal.

Outside of work, he enjoy playing online games and other PC games, chess, plays basketball with friends, and some times hangs out at the park to be close to nature. Most importantly, Mikhail loves to hang with his family.
Michael Aidinovich

Michael Aidinovich

Solutions Architect

Michael Aidinovich is a Solutions Architect for Cireson with over 30 years of Information Technology experience specializing in Service Management, Asset Management, Enterprise Content Management and Datacenter solutions.

Prior to joining Cireson, Michael consulted for a number of consulting firms including one of the Big Five providing analysis, design and implementation services for ITSM, ITAM, ECM & Datacenter solutions for midsize to enterprise clients in various vertical markets.

Michael currently lives in a suburb of Chicago with his wife and two children. He enjoys family time, good food and outdoor activities including boating in Lake Michigan, fishing, motorcycling and back-country skiing.
Joe Burrows

Joe Burrows

DevOps Engineer

Joe is a Devops Engineer telecommuting from New Zealand.

Previously Joe worked with a global dairy company’s retail business, which is where he was exposed to system center training and gained Microsoft certifications. Deploying SCCM, SCORCH, SCOM and SCSM the retail business immediately noticed the improvements to IT service as the department evolved into automated processes and end user self-service (thanks to Cireson's solutions of course).

Today Joe’s passion for automation and end user experience is targeted towards testing the Cireson products.

Outside of work Joe enjoys spending time with his young family and cycling along the Waikato River and walkways of Cambridge.
Brett Moffett

Brett Moffett

Solutions Architect

Brett is responsible for technical customer and partner enablement in Australia. Beginning his career in service desk environments, he comes to Cireson with over 20 years in the IT industry. Given his experience, Brett is all too aware of the many challenges with IT Support and associated ITSM tools. Nowadays Brett’s passion lies in promoting the System Center platform as the leading solution for on-premise, service provider and Microsoft Azure environments.

Brett has designed and implemented System Center and Cireson to customers in both in Australia and globally. He has been awarded the exclusive (VTSP) in Microsoft’s Pre-Seller Program. Joining the thought leaders in System Center Service Management and Asset Management, Brett looks forward to continuing to evangelize MSFT and Cireson to the Australian market.

In his downtime, Brett enjoys playing basketball and chilling out with family and friends in the beautiful Barossa Valley wine country.
Nick Velich

Nick Velich

Consultant Team Lead

Native to and residing out of Baltimore, Maryland, Nick joined the Cireson team as a Consultant for all things Cireson and System Center. He brings with him nearly 10 years of experience in the world of computing and IT, as well as a strong passion for System Center, PowerShell, automation, and the Oxford comma.

Before joining Cireson, Nick graduated from Loyola University Maryland with a Master’s and Bachelor’s degree in Computer Science. During his undergraduate years, Nick studied abroad at Newcastle University, England, and worked for his alma mater’s IT department. Post-college life, Nick returned to… the college life, working for the University as a Systems and Services Engineer.

When not working, Nick enjoys spending time with his family, discovering new delicious food/beer, gaming, rooting on his Baltimore Orioles/Ravens, and the great outdoors.
Steve Wright

Steve Wright

Support Manager

Steve joined the San Diego support team with a deep Microsoft-oriented technical background spanning over 15 years. A London native, he has worked in the US and UK for various companies providing system integration, Cloud hosting service, retail BI analytics, and personal development training. Steve holds various Microsoft engineering certifications and completed a Master’s degree in Business Information Systems.

Steve is a 'stand-up guy,' literally working from a standing desk. He is active in his church, community projects and mentoring groups. When he is not working out or cycling Steve loves to coach youth soccer, cook and spend time with his family.
John Doyle

John Doyle

Support Escalation Engineer

Born and raised in Dublin, Ireland, John graduated as a Mechanical Engineer from University College Dublin in 1989. Afterward he moved to Turin, Italy where he worked as a structural analyst in the aerospace industry. He gave up designing spacecraft to work with Delphi Automotive and spent the next few years working on the development of the Fiat Punto. Learning 3D CAD led him into the IT world as a UNIX system administrator and CAD instructor. Seeking tools to maintain and upgrade CAD software on the workstations, he started working with Altiris software. John ended up moving to the UK to work for Altiris, providing technical support for enterprise customers. In 2012, Cireson asked him to code the first version of the Cireson Portal.

Outside of work, you will generally find him in the kitchen as he loves cooking.
David Edmunds

David Edmunds

Senior Software Developer Engineer

Dave has over 30 years of experience in IT, Systems and Asset Management. He discovered his love for computers at his first position deploying the original IBM PCs. Following that he worked at Novell, Intel and LANDESK.

Prior to coming to Cireson, Dave was a partner at Managed Planet, a business that created innovative solutions for companies looking to turn LANDESK Management Suite into a full featured asset solution. He enjoyed the challenge of creating new ways to make IT departments lives better. This involved using a wide array of technologies and tools and he enjoys the challenge of making it all work. Eventually the company was acquired by LANDESK. Dave brings that know how and experience to Cireson to help make their Asset Management solutions second to none.

Dave lives in Escondido and enjoys spending time with his family. Having just moved to a new home, he will be spending many years learning plumbing, deck building, etc
Patrick Chambers

Patrick Chambers

Cireson Services: Consultant

Before joining Cireson, Patrick worked at Genesis Energy in Houston, Texas. During that time, he started as a helpdesk analyst and then shifted focus to Microsoft SCCM. Patrick was responsible for building images, managing software and security updates, and pushing out software to the company. Prior to Genesis, Patrick served 7 years in the US Army.

Patrick joined Cireson as a Consultant, primarily working with Service Manager, Operations Manager, and Orchestrator.

He is a self-proclaimed foodie who loves sports, and never misses a Dallas Cowboys game. In his free time you can find him spending time with family, traveling, playing golf, and snowboarding.
Chris Chekaluk

Chris Chekaluk

Software Test Lead

Chris is originally from suburban Detroit, is a Michigan State University graduate, and has been in the Chicago area since then. He has over 25 years of Information Technology experience with organizations large and small doing a wide variety of work- supporting middleware platforms & api developers, planning & executing application deployments, and building new services with consulting firms. He has been working with ITIL for over 10 years and is consulting with Cireson and has been dedicated to ITSM and SCSM since 2011, with a particular focus on the SCSM databases.

In his free time, Chris enjoys playing volleyball, camping, skiing, ping pong, playing cards, & every once in a while, is humbled trying to play soccer with his kids (although he is much better at being a soccer dad!). Chris and his wife are also looking forward to making new friends tailgating on college football Saturday's.
Alina Britt

Alina Britt

Operations & Sales Assistant

Alina joined the team in 2015, bringing with her extensive customer-service and administrative experience. Prior to Cireson, Alina worked at a tax accounting firm and has previous experience in event planning. Alina grew up in a military family constantly moving around the country, but eventually settled in Seattle. She moved to San Diego a few years after high school to be closer to her family.

She enjoys practicing yoga, avocados, and indulging in her creativity through photography.
Geoff Ross

Geoff Ross

Cireson Services: Consultant

Geoff had his first experience of IT Service Delivery at the age of 15, working at Heathrow Airport IT Department. Since then, Geoff has received his degree from the School of Electronics and Computer Science at Southampton University and entered into to a career in ICT Support and Service Delivery. Starting as a phone operator on the ICT Service Desk at a large Engineering Company, Geoff developed his skills to become an Infrastructure Technical Leader in Microsoft Cloud Infrastructure, with over 4 years of experience with System Center, in which his favorite area was Service Manager.

Today, Geoff is a UK based consultant for Cireson, supporting their customers’ Service Delivery, IT Asset Management and Self Service Automation needs by designing, implementing and maintaining SCSM and Cireson App environments. Utilizing the power of Service Manager with the Cireson Platform, along with Microsoft other technologies, such as PowerShell, Orchestrator, Azure Automation and Configuration Manager, Geoff truly believes that the only limit to what we can achieve is imagination. If you can conceive it, Geoff wants to build it.

When not working, Geoff spends time with his wife and two young children, playing, walking and cleaning up after them. As a keen DIYer, he also spends lots of his time fixing up the house, always finding just enough time to watch the greatest motor sport in the world: Formula 1.
Chris Teclaw

Chris Teclaw

Financial Controller

Born and raised in San Diego, Chris played football at San Diego State. After college, he spent the next 10 years climbing the accounting ranks in the action sports industry, growing to manage teams of up to 30 people. Cireson is his first experience with the software industry, and he is looking forward to the challenge.

Outside of work, Chris loves to spend time with his wife and Doberman (@tankerdobe on Instagram), drink IPAs, and watch baseball and football (go Aztecs, Padres, and Chargers).
Melanie Ryan

Melanie Ryan

Junior Marketing Executive

With a background in technology start ups that span operations, marketing, and events roles, Melanie is no stranger to a challenge. Her experience in fast paced small businesses makes her ready for anything, and she enjoys staying involved in a multitude of projects including continuing to supplement her education online and seizing volunteer opportunities.

In her free time, Melanie enjoys camping, yoga, food & wine, cooking, and is happy to engage in any animal- related activity.
Julie Feller

Julie Feller

Direct Marketing Manager

Born and raised in the San Francisco Bay Area (go Giants & Warriors), Julie attended UC Davis before moving down to San Diego seven years ago to pursue a career in Marketing. Julie spent the last six+ years as the Director of Marketing for a local technology company, Abacus Data Systems, specializing in software, desktop-as-a-service, security and compliance for the legal industry and more recently, industries including healthcare, finance, and real estate.

Married to a sport-obsessed Iowan (collegiate and pro), Julie's spare time is consumed by cheering for the underdogs - he's a die-hard Cubs, Bears and Hawkeye fan, making Julie a die-hard fan as well! Julie just welcomed a baby boy, Cameron, into the world and is also parent to a Labradoodle named Wrigley. When not catching up on sleep, Julie and her family are either at Del Mar dog beach, a local brewery or anywhere else with sunshine, good food, drinks and company.
Billy Wilson

Billy Wilson

Solutions Architect

Billy joins us from Wood Group. Additionally, he is located in beautiful Houston, TX with his wife and six-year-old son.

He is a hard core Houston Texans fan and loves hanging out with his family, watching sports, playing golf, learning musical instruments, cooking, and reading.
Julia Edwards

Julia Edwards

Solutions Advisor

Julia joins Cireson with 10 years Sales and Account Management experience. Having worked in 4 different countries within corporate settings, she brings a wealth of international experience to Cireson that will ultimately come in handy as we expand our reach! Julia has worked with all sizes of businesses from small start-ups to enterprise level and is most comfortable on the phone with clients helping solve their problems, ease their pains and meet their objectives.

British born, Julia loves to travel, but as a newly-wed and new San Diegan she is happy to be currently exploring her surroundings and all the beautiful beaches, breweries and blue skies that SD has to offer!

In her spare time Julia likes to hike, shop, watch documentaries or scary movies and catching up with friends, both local and internationally.
Davis Mathai

Davis Mathai

Solutions Architect

Davis is from Twickenham, United Kingdom and specializes in: Configuration Manager (2007-2012 R2), Snow License Manager, Snow Inventory Server, iQuate, Brainware, Azure, Symantec Altiris, Citrix and Windows infrastructure. His understanding of the Asset Management space is second to none, and has already proven a valuable resource to our Product Management team.

In addition, Davis has many years under his belt delivering successful solutions and leading teams around Enterprise Client and Asset Management initiatives, so his knowledge here is on point with our industry and the competitive battlefield we are soon to dominate.
Paul Reid

Paul Reid

Solutions Advisor - EMEA

Educated as an Electrical Engineer, Paul has worked as an account manager and product specialist selling to end users in direct, reseller, and distribution channels. He has extensive knowledge of server solutions and enterprise datacenter technologies.

He has worked with customers across many industry verticals, focussing primarily on high tech, professional services, and automotive. He's an advocate of channel-based sales with a deep understanding of the motivations and challenges between the typical vendor-reseller relationship.
Tony Collett

Tony Collett

Support Engineer

Tony Collett: IT nerd by day, famous actress by night.

A self-proclaimed “geek”, Tony grew up on the Internet and has always enjoyed technology – especially video games. But plain interest was not satisfactory for Tony, so in 2014, he completed his degree in Business and Technology at Flinders University and started working for TAFE SA, helping deploy SCSM 2012. Here is where Tony’s System Center skills & knowledge flourished, and he was invited to work with Cireson. As the liaison between Cireson & TAFE SA, Tony was already familiar with Cireson’s products and support.

Outside of work, Tony is a regular at Edge Church International and offers his time helping out with IT, filming, and vision switching. With Tony’s help, the church recently raised over AU$500,000 as part of their ‘Ride for Hope’ annual fundraiser which will all go towards different charities in Australia & worldwide. Tony’s participation in ‘Ride for Hope’ included driving his Toyota 86 (his pride & joy) half way around Adelaide. In the future, Tony plans to raise money by ‘Streaming for Hope’- his vision? Livestream gaming content and receipt of donations through Twitch.

Part of a large, wacky family spread around South Australia & Queensland, Tony’s closest friends are his cousins. Tony was a small-time traveller whilst growing up, and has been to Auckland in New Zealand, Buenos Aires in Argentina, Brazil, Chili, and Tonga. Tony looks forward to travel opportunities, most of all, the annual Cireson retreat!
Adam Smith

Adam Smith

Senior Software Development Engineer

Born and raised in the suburbs of Chicago (Crystal Lake, IL), Adam has nine years of software development experience, and has been working mainly in the web development ecosystem the entire time. He graduated from Arizona State University where he worked with his now coworkers, Allen Anderson & Joivan Hedrick. After college, he lived in Portland, OR, and Boise, ID. Now, he has returned to Chicago.

In his spare time, Adam likes to read, watch Chicago sports, drink beer, and broaden his programming horizon.
Megan Manning

Megan Manning

Graphic & Web Design Manager

A fifth generation San Diegan, Megan has nine years experience as a designer and digital marketer creating smart and beautifully designed solutions for web, email, print, and video. Throughout her career, she's been fortunate to work as a freelancer and on dedicated design and marketing teams for some of San Diego's top companies.

Megan draws creative inspiration from her travels and has a true passion for adventure. Much of her spare time is spent exploring solo or with her fun time partner-in-crime (aka husband); this includes everything from lantern festivals in the Moapa Desert to trekking 17 miles through snow to Trolltunga in Norway. She enjoys kayaking, hiking, camping, and torturing herself with distance running. When she is not outdoors, she can be spotted in a dance studio preparing for a salsa performance, taking a class, or teaching hip-hop.
James Atance

James Atance

Senior Support Engineer

James has been working in the IT industry for many years in both private and public sectors. Most recently he worked for Inframon who is a Cireson partner, where he managed the support team looking after customers that provided System Center support too. During his four years with Inframon, he also managed to help out with consultancy for several companies.

Within the System Center stack, his strengths are with SCOM and SCSM. He was the go to person within Inframon for any Cireson related problems and installations, having supported it for several customers for the last two years.

He has a young family consisting of a 6 years old boy and a 3 year old daughter. He enjoys swimming and will hopefully start to take up running in his free time soon!
Kris Tibbetts

Kris Tibbetts

Senior Product Manager

Kris has a passion for understanding customers’ problems and solving them in new and innovative ways. After an initial career in management consulting, she made the switch to software product management where she's spent nearly 20 years - the first 15 at Microsoft and most recently at Flexera Software.

Kris grew up in Wisconsin, and recently returned to the cheesehead nation, but has loved living in Chicago, San Francisco and the Seattle area along the way.

Outside of work, Kris stays busy parenting her two teens and attending their various school music, theater, and sports events. As an avid football fan, Kris follows the Big 10 to cheer on her alma mater, Northwestern (Go Cats!), and the Pac 12 where she was an MBA grad at UC Berkeley (Go Bears!), but most of all she loves rooting for the Green Bay Packers (Go Pack!) with her family and friends who equally enjoy laughing at her while she screams like a crazy person.
Dawn Cuthbert

Dawn Cuthbert

UK & International Sales and Partner Support

Dawn joins Cireson with over 10 years experience across Project and Program Management, and IT Service Management.

Dawn has broad and extensive experience across a number of ITSM disciplines and has previously headed up Service Delivery for a global organization as well as providing ITSM consultancy. Her consultancy experience has involved a large number of customer deployments across a range of technologies including Microsoft’s System Centre suite of products.

Her passions include process improvement, customer/end user experience and satisfaction and pursuing her desire to not just be ‘good’ but ‘excellent’!

With Dawn’s extensive ITSM experience, she will be an integral part of the international team in working on all aspects of sales and partner management.

When not working, Dawn spends quality time with her family. She loves fine dining, shopping, cars, holidays and is currently working to get back to her previous level of fitness!
Flemming Christiansen

Flemming Christiansen

Senior Software Development Engineer

Combining common sense with technology to form simple-to-use products for complex, or simply just annoying daily tasks, is what drives Flemming as a developer.

Flemming started developing software 15 years ago after being a consultant on asset and deployments solutions from CA Technologies. He has since developed a standalone system management solution for software and OS deployment, but has focused on developing software targeting Configuration Manager for the last 6 years.

Flemming lives in Denmark – a small country with the happiest people in the world, well-known for LEGO, Hans Christian Andersen and Carlsberg Beer.
In his spare time he loves being at home with family and spending time constantly renovating their old country house.
Garry Pedersen

Garry Pedersen

Senior Software Engineer

Garry likes to think of himself as a professional geek. He enjoys learning about new tools and techniques that help make for better software development. C# is his primary language, but he has spent a fair amount of time working with web frontend technologies like JavaScript and jQuery. What really Garry really loves is high level system architecture, especially if it is utilizing Windows Azure.

When not wearing his geek hat, he enjoys pretending to know how to take a decent photograph and playing with his kids.

Based in Spanaway, WA, Garry & his family are currently relocating to the Salt Lake City area.
Joseph Reni

Joseph Reni

Product Designer

Joe loves innovation and simplicity. Given the opportunity, he’d spend 2 hours automating a 1 hour task. He’s passionate about turning ideas and concepts into working products. He’s not afraid of failure, he just tries to do it quickly and not in front of crowds. When he’s not working, he’s spending time with his family, playing his guitar, or researching his next hobby.
Collin Gausselin

Collin Gausselin

Solutions Advisor

Collin came to Cireson from CDW, working out of their Chicago office, and recently moved to San Diego where he’s already enjoying the sunshine and Cireson headquarters. Collin played collegiate soccer in Wisconsin, and enjoys surfing, snowboarding, and pretty much anything that has to do with the outdoors. When he’s not participating in an extreme sport, he can be found rooting for his hometown teams, the Chicago Cubs and Blackhawks.
Aaron Salazar

Aaron Salazar

Senior Software Engineer

In his spare time, Aaron loves to play Ultimate Frisbee, playing as often as 3x weekly in a group he spearheads. He is also a lover of the theatre- his biggest role these days is to get his kids to their rehearsals, but he has also acted recently in a children’s play called 'Crow and Weasel', and more recently, Red Red Shoes which is a show about refugees. He has also done some big art pieces for a few plays at the Kingsbury Hall.

Professionally a software engineer, Aaron graduated from Westminster College with a computer science degree in 2007 and an MBA in 2009. Turns out he loves software development! Aaron joins us from STG where he worked as a software engineering consultant for just over 4 years.
Andrey Arias

Andrey Arias

Senior Development Engineer

Ever since Andrey was young he has loved to learn- from taking apart electronics and toys, to learning instruments, he has always had a hunger for knowledge and an adventurous attitude. When he was just a teenager, he found the joy of building computers through trial and error, earning him the title of “Family IT guy”. A few instruments, odd jobs, and burnt motherboards later, Andrey began his journey in higher education, first in 3D Rendering, then Computer Science, and eventually in his real love: coding. Ever since, his hunger for knowledge has only grown, and he is now fluent in 7 computer languages, mostly of which are self-taught. Today, he is married to his best friend and love of his life, whom he shares two pugs and a cat with. He enjoys record producing, animals, the outdoors, researching, and playing guitar. He is even learning Russian! Andrey is grateful he can use his knowledge to bring positive change and help Cireson grow, and in the process, gain some knowledge of his own.
Matt Medley

Matt Medley

Senior Support Specialist

Matt previously worked at BAE systems with a wealth of CM experience. He’s been in IT for the last 14 years and loves anything and everything technology related. He has a passion for learning and creating things that help people solve complex situations easily. Matt is married and has an 11 year-old son.
Justin Workman

Justin Workman

Senior Support Specialist

Justin has been around IT since 2002 where he got his start as technical support for a local dial-up ISP. His last support position at a Tribal government in Oklahoma kept him busy administering not only SCSM and SCCM, but keeping up with a 1:1 deployment of MacBooks at a tribally administered high school.

Justin spends his free time hanging out with his wife and 3 kids. They enjoy exploring some of the stranger destinations around Oklahoma and Arkansas.
Christine De la Cruz

Christine De la Cruz

Software Engineer

After completing her studies, Christined worked for a TIBCO consulting firm and World Vision International. Later, the firm ventured for a startup project and opt to use MEAN Stack. With the new tech, Christine self-trained & was chosen to lead the project KnightSpear, a project management and issue tracking application coupled with chat and social platforms. She was then recruited in Zylun Philippines Inc. as MEAN Stack Developer where Cireson brought her onboard. Aside from work, Christine enjoys Korean drama series, Zumba dance exercise, shopping, food trips, travelling, and other outdoor recreation.
IT Monkey

IT Monkey

THE @IT_Monkey

Monkeying around for as far back as he can remember, IT Monkey was rescued years ago from the forests of Borneo and adopted by Cireson, when he smuggled his way to San Diego in a Banana crate and was found wandering the streets. Such a cheeky monkey, that one.

Soon after, IT Monkey discovered his passion for Cireson and System Center. Since that time, he has traveled around the world, helping others realize the true potential of the Microsoft platform, with innovative apps, SMART deploy prowess, and community knowledge. While he may sometimes stray to topics of monkey equality, the lack of primate lead roles in Hollywood, or even the occasional weekend banana muffin binge, he can always be brought back to his favorite topics - Cireson and System Center. Also worth mentioning is his incredible coding skills. IT Monkey will not divulge how or where he acquired this talent.

IT Monkey prefers to hang around San Diego, but also makes trips to the Cireson offices in San Francisco, Houston, Salt Lake City, the UK, and beyond. In his free time, IT Monkey enjoys practicing his unicycle skills, and believes that, in a past life, he may have been a talented performer.

On a serious note, IT Monkey and Cireson are deeply passionate about protecting primates and habitat conservation worldwide. Please join us in supporting Wild Futures: www.wildfutures.org

Join Our Team

At Cireson, our team is comprised of incredibly talented, motivated individuals who love what we do. We also have an astonishingly great time working together, creating amazing offerings in an ever-expanding space.

Join the Cireson team and be a part of our System Center movement.

Learn More >>

It's Always Award Season at Cireson

Nick Velich

Quarterly MVP

Nick Velich

Consultant Team Lead

Dana Vasquez

Quarterly MVP

Dana Vasquez

Customer Success Manager

Brett Moffett

Quarterly MVP

Brett Moffett

Solutions Architect

Where Our Customers Are Located

Customer Map

Giving Back

Out of the Boat Swim

Out of the Boat Swim

Out of the Boat Swim provides a comprehensive swim program, which not only teaches swimming skills and water safety, but also provides opportunities for underprivileged children in San Diego & Tijuana to participate in positive and healthy recreational activities while improving their self-confidence in and out of the water.

Learn More >>
Wild Futures plus Cireson

Wild Futures

Wild Futures is a UK registered charity founded upon five decades of experience as a leader in the field of primate welfare and conservation, environmental education, and sustainable practice. They are committed to protecting primates and habitats worldwide.

Learn More >>