A Service Desk Built for
Microsoft Teams

Tikit brings the best of the Microsoft Cloud together with ITIL best practices for a modern IT Service Management experience.

Powerful AI and ITSM Features that Radically Improve Your Support Experience


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IT Service Management Built for the Microsoft Cloud

Tikit by Cireson is the leading IT Service Management platform aligned with the Microsoft Cloud. It has been built to maximize your existing investments in Entra, Intune, Power Automate, Power BI and Microsoft Teams. With powerful AI combined with comprehensive ITSM functionality, Tikit achieves seamless ITIL best practices across all organizational departments such as IT, HR, Facilities and Accounting.

See Tikit in Action

Watch this demo overview of Tikit’s ITSM functionality and discover how centralizing your service desk in the Microsoft Cloud yields an improved employee experience across the organization. 

Tikit Desktop
Microsoft Teams Desktop, Web and Mobile
Tikit Agent Web Portal
Tikit Employee Help Web Portal

Service Desk Solutions Where You Work

Tikit by Cireson allows your employees to request support without disrupting their flow of work by living where they already communicate and collaborate. Built around Microsoft Teams and exclusively for the M365 ecosystem, Tikit by Cireson works wherever your employees choose to work, whether it’s in Microsoft Teams, a dedicated web portal, email or mobile.

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End User Tikit Portal
Agent Portal

Find the Right Plan for Your Organization

With different plan options and flexible terms, find the plan that is just right for your organizational needs. Schedule your complimentary Tikit introduction call to learn more.