Whether you’re using Microsoft Service Manager or another Help Desk solution, the True Control Center works in conjunction to deliver the next generation of advanced remote support tools for IT teams. As an evolution of the Cireson Portal for Configuration Manager, the True Control Center harnesses the power of Microsoft Configuration Manager to provide Support Teams with essential features and functionality including, remote control of PC’s, viewing technical and user data, unlocking and resetting users’ passwords, deploying software, and more. By securely delegating these tasks to Support Teams, Administrators can scale operations and focus on higher priority IT initiatives for the organization. Use the True Control Center with the Cireson Portal for Service Manager for an easy, single pane of glass experience.
Take a look at features for both Support Teams and Administrators to increase productivity and provide faster end user resolution.
The True Control Center provides Support Teams with essential features and functionality to provide faster problem resolution. By securely delegating common tasks to Support Teams, Administrators can scale operations and focus on higher priority IT initiatives for the organization. Here are some of the popular features and benefits for common IT roles.
Take True Control Center for a 30-day free test drive and see Support Teams and Administrators can increase productivity.