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Advanced Request Offering: Build intelligence into your Incident and Service Request processes with real-time information gathering. Automate the communication process and delivery of critical and desired services to your business. Provide instant gratification to your customers and business stakeholders based on precise, data driven decisions. Learn more and request a free trial >>
Analytics: Uncover valuable insight on IT performance and Work Item trend analysis for continual service improvement. The Dashboard builder is an easy-to-use tool for creating reports and colorful graphs for Work Item data, as well as data from external sources. Learn more and request a free trial >>