Posted on: January 9, 2018

Notify Analyst – Community 1

“Since implementing Service Manager, we had used a number of methods to notify affected users and analysts and none were complete. This Cireson tool…

Melanie Ryan

Melanie Ryan

Posted on: January 9, 2018

Advanced Send Email 1

“Discovering this app just made my week.”

Melanie Ryan

Melanie Ryan

Posted on: January 9, 2018

Preview Pane 1

“With the deployment of Change, Incident and Service Request Management into SCSM it became clear the default preview panes handled every information object the…

Melanie Ryan

Melanie Ryan

Posted on: January 9, 2018

Notify Analyst Pro 1

“Since implementing Service Manager, we had used a number of methods to notify affected users and analysts and none were complete. This Cireson tool…

Melanie Ryan

Melanie Ryan

Posted on: January 9, 2018

Affected User 1

“Because of this app, we are more responsive and productive, which adds substantial value. “

Melanie Ryan

Melanie Ryan

Posted on: January 9, 2018

View Builder 1

“We like the flexibility and ease of use of View Builder. It gives us more visibility into our work items.”

Melanie Ryan

Melanie Ryan

Posted on: January 9, 2018

Group Assign 2

“The solution has been so useful that we don’t know what it would be like not to have Group Assign anymore – I just can’t…

Melanie Ryan

Melanie Ryan

Posted on: January 9, 2018

Group Assign 1

“Group assign allows us to keep the relationship between support groups and assigned users, this app allows us to assign work to the appropriate…

Melanie Ryan

Melanie Ryan

Posted on: January 9, 2018

My Active Work Items 1

“My Work Items has quickly gone from a ‘nice to have’ to a ‘need to have’ for our technical team. Within a week after…

Melanie Ryan

Melanie Ryan

Posted on: January 9, 2018

Asset Management 2

“The Asset Management app made the asset audit process 95% more efficient.”

Melanie Ryan

Melanie Ryan