SMA Connector App
Building on the amazing momentum around Service Management Automation and Windows Azure Pack, Cireson has created a connector between Service Manager and Service Management Automation, similar to the Service Manager – Orchestrator integration, to enable automating all or part of important IT processes.
Features
- Built on a PowerShell-based workflow engine
- Allows IT organizations to create workflows from a library of thousands of PowerShell cmdlets to automate everything from Active Directory to zipping files
- Automate IT processes for request fulfillment and incident resolution
- Automatically trigger SMA runbooks in response to objects being created/updated in the Service Manager database
Solution Inspiration
Microsoft’s System Center and Windows Azure Pack provide a flexible, powerful platform for automating IT from the device to the datacenter. Automating IT processes can save money, decrease time to delivery, and provide a more reliable and predictable service. Enabling people to engage with the IT organization through self-service user experiences increases customer satisfaction and ensures the IT organization and customer are always on the same page.
Customer Reviews
“The mobility and efficiency provided by the Analyst Portal has completely shifted the way we operate.”
Chris Akeroyd
UMC Health Systems
See Our SCSM Apps In Action!
See how easy it is to maximize your SCSM investment with Cireson apps. Schedule a demo with one of our ITIL-certified System Center experts.