Chat with us, powered by LiveChat

[vc_row apply_overlay=”true” css=”.vc_custom_1515501089749{background-image: url(https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/header-44.jpg?id=7817) !important;}” el_class=”banner-height”][vc_column][vc_empty_space height=”232px”][vc_column_text el_class=”font-white”]

My Active Work Items App

[/vc_column_text][vc_empty_space height=”60px”][/vc_column][/vc_row][vc_row el_class=”bg_navmenu” el_id=”new_home_navbar”][vc_column width=”1/6″][vc_raw_html el_class=”common_heading”]JTNDYSUyMGhyZWYlM0QlMjIlMjNvdmVydmlldyUyMiUzRSUzQ2gzJTNFJTNDc3BhbiUzRU92ZXJ2aWV3JTNDJTJGc3BhbiUzRSUzQyUyRmgzJTNFJTNDJTJGYSUzRQ==[/vc_raw_html][/vc_column][vc_column width=”1/6″][vc_raw_html el_class=”common_heading”]JTNDYSUyMGhyZWYlM0QlMjIlMjNmZWF0dXJlcyUyMiUzRSUzQ2gzJTNFJTNDc3BhbiUzRUZlYXR1cmVzJTNDJTJGc3BhbiUzRSUzQyUyRmgzJTNFJTNDJTJGYSUzRQ==[/vc_raw_html][/vc_column][vc_column width=”1/6″][vc_raw_html el_class=”common_heading”]JTNDYSUyMGhyZWYlM0QlMjIlMjNzb2x1dGlvbi1pbnNwaXJhdGlvbiUyMiUzRSUzQ2gzJTNFJTNDc3BhbiUzRVNvbHV0aW9uJTIwSW5zcGlyYXRpb24lM0MlMkZzcGFuJTNFJTNDJTJGaDMlM0UlM0MlMkZhJTNF[/vc_raw_html][/vc_column][vc_column width=”1/6″][vc_raw_html el_class=”common_heading”]JTNDYSUyMGhyZWYlM0QlMjIlMjNjYXNlLXN0dWRpZXMlMjIlM0UlM0NoMyUzRSUzQ3NwYW4lM0VDYXNlJTIwU3R1ZGllcyUzQyUyRnNwYW4lM0UlM0MlMkZoMyUzRSUzQyUyRmElM0U=[/vc_raw_html][/vc_column][vc_column width=”1/6″][vc_raw_html el_class=”common_heading”]JTNDYSUyMGhyZWYlM0QlMjIlMjNmcmVlLWRlbW8lMjIlM0UlM0NoMyUzRSUzQ3NwYW4lM0VGcmVlJTIwRGVtbyUzQyUyRnNwYW4lM0UlM0MlMkZoMyUzRSUzQyUyRmElM0U=[/vc_raw_html][/vc_column][/vc_row][vc_row disable_element=”yes” el_id=”overview”][vc_column][vc_empty_space height=”100px”][vc_column_text]

[/vc_column_text][vc_column_text]The My Active Work Items app provides visibility to all of your assigned daily work items such as incidents, problems, service requests, releases, changes, and activities, for you and your associated support groups without having to continuously switch between views. For example, view all my incidents then move on to all my changes, and so on. Having visibility to all your assigned work items could never be more clear and simple.[/vc_column_text][vc_video link=”https://player.vimeo.com/video/44017294″ el_width=”50″ align=”center”][vc_empty_space height=”100px”][/vc_column][/vc_row][vc_row el_id=”overview”][vc_column][vc_empty_space height=”60px”][vc_column_text]

Service Manager Assigned Activity

The My Active Work Items app provides visibility to all of your assigned daily work items such as incidents, problems, service requests, releases, changes, and activities, for you and your associated support groups without having to continuously switch between views. For example, view all my incidents then move on to all my changes, and so on. Having visibility to all your assigned work items could never be more clear and simple.[/vc_column_text][vc_column_text]

[/vc_column_text][vc_empty_space height=”60px”][tt_popup cover_image=”8961″ source_url=”https://vimeo.com/44017294″ height=”450px”][vc_empty_space height=”60px”][/vc_column][/vc_row][vc_row css=”.vc_custom_1514110948872{background-color: #53739c !important;}” el_id=”features”][vc_column][vc_empty_space height=”60px”][vc_column_text el_class=”white-circle”]

Features

[/vc_column_text][vc_empty_space height=”40px”][/vc_column][/vc_row][vc_row el_id=”solution-inspiration”][vc_column][vc_empty_space height=”60px”][/vc_column][vc_column width=”1/2″][vc_single_image image=”4789″ img_size=”full”][/vc_column][vc_column width=”1/2″][vc_column_text]

Solution Inspiration

Service Manager allows for an analyst to assign work items, incidents, activities, problems, service requests, changes, releases, etc. to analysts or support groups. However, it’s impossible within a single view to see all the work items that are directly assigned to an analyst or their associated support groups.  We developed the My Active Work Items app to solve this problem and provide clarity where it matters most.[/vc_column_text][/vc_column][/vc_row][vc_row el_id=”case-studies” el_class=”bg_whight”][vc_column][vc_empty_space height=”60px”][vc_column_text]

Customer Reviews

[/vc_column_text][vc_column_text]

My Active Work Items 1

“My Work Items has quickly gone from a ‘nice to have’ to a ‘need to have’ for our technical team. Within a week after implementing the app, almost every user was working from within My Work Items with little or no training. It has been a huge efficiency gain for our team with minimal work to implement.”

IT Manager – Loyola University

Cireson
2018-01-09T07:04:15+00:00

IT Manager – Loyola University

“My Work Items has quickly gone from a ‘nice to have’ to a ‘need to have’ for our technical team. Within a week after implementing the app, almost every user was working from within My Work Items with little or no training. It has been a huge efficiency gain for our team with minimal work to implement.”
0
0
Cireson
.[/vc_column_text][/vc_column][/vc_row][vc_row apply_overlay=”true” css=”.vc_custom_1515683902123{background-image: url(https://22cr523khewwd4m82vloko13-wpengine.netdna-ssl.com/wp-content/uploads/2018/01/bac-image-stream.jpg?id=8239) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_id=”free-demo”][vc_column][vc_empty_space height=”60px”][vc_column_text el_class=”font-white”]

Free No-Risk, No-Obligation Demo

Start your free 30-day test drive of Cireson apps – no strings attached.

[/vc_column_text][ultimate_modal btn_size=”md” btn_bg_color=”#e3953f” btn_text=”Get Started” modal_size=”block” overlay_bg_opacity=”80″ init_extra_class=”hide_btn” btn_txt_color=”#ffffff”][/ultimate_modal][ultimate_modal btn_size=”md” btn_bg_color=”#e3953f” btn_text=”Get Started” modal_size=”block” overlay_bg_opacity=”80″ btn_txt_color=”#ffffff”]

 





Request a Free Demo
Company
*

Business Email
*

First Name
*

Last Name
*

Employees

Office Phone
*
State (US-Only)

City
*

Country

Are you a Cireson Customer?

How can we help you?


[/ultimate_modal][/vc_column][/vc_row][vc_row el_id="raw-js"][vc_column][vc_raw_js]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[/vc_raw_js][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]