Enable Support Teams to approve or deny requests for software made in SCCM Software Center directly within Remote Support. For on-demand deployments, Analysts can securely deploy packages, applications, and task sequences to both users and devices from any web browser. Target software to existing collections or create collections and monitor deployment status in a single tab for easy troubleshooting. Create pre-defined templates to standardize deployments, reduce human error, and increase efficiency. Define all the desired settings for your software requirements, schedules, user experience and alerts. Use this app in conjunction with the Announcements app to alert users in real-time of upcoming installations or updates.
See how easy it is to maximize productivity and improve end-user satisfaction with Remote Support. Schedule a demo with one of our ITIL-certified System Center experts.