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When corresponding with your users to quickly identify issues with their primary devices, it’s of the utmost importance to first understand which devices they’re using. With the Remote Support Device Affinity app you can easily see what devices are assigned to the user and even activate Device Management functionality right from the device list. When needed you can add new devices to the user or remove existing devices, all from within the context of the user.


  • View a user’s devices
  • Remove a device from the user
  • Assign a device to the user
  • Search devices
  • Manage a user’s device

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