Check out some of the ways Cireson Remote Support can help you mitigate risk, increase productivity, maximize efficiency, reduce costs, and deliver exceptional support services to your organization.
Provide Support Teams with role-based access to the SCCM features and functionality they need to increase first-call resolution and decrease unnecessary escalations. Popular functionality includes:
Reduce the threat of cyber security incidents and assist with your risk mitigation strategy by giving the right feature-set to the proper user. Our intuitive role-based security ensures the right administrative privileges are delegated to each Support Team tier and team member, while detailed audit trails on every action help ensure compliance.
Quickly see a positive impact to Service Desk KPIs through a rapid implementation in days, not months and with minimal Professional Services costs. With lower tier Support Team members able to securely provide a wider range of services, costly escalations decrease and IT budgets can be optimized.
Provide Support Teams with role-based access to the SCCM features and functionality they need to increase first-call resolution and decrease unnecessary escalations.
Popular functionality includes:
Reduce the threat of cyber security incidents and assist with your risk mitigation strategy by giving the right feature-set to the proper user for increased productivity and control. Our intuitive role-based security ensures the right administrative privileges are delegated to each Support Team tier and team member, while detailed audit trails on every action help ensure compliance.
Quickly see a positive impact to Service Desk KPIs through a rapid implementation in days, not months, with minimal Professional Services costs. With lower tier Support Team members able to securely provide a wider range of services, costly escalations decrease and IT budgets can be optimized.
