Overview

Features

Solution Inspiration

Cireson Remote Support

Remote Manage has been replaced by Cireson Remote Support – See What You’re Missing!

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Are you a Cireson Customer?
How can we help you?

The Cireson Remote Manage app is the Analyst’s dream.  It is a toolbox of common remote functionalities needed by an Analyst.  Its integration with Configuration Manager allows an Analyst to quickly deploy software, run diagnostic processes, view and manipulate services, processes, and view information – all without end-user interaction.  The Remote Manage app is designed around simple remote administration. It’s an all-in-one toolbox, that doesn’t interrupt the end user. The analyst can perform all of these functions either from within the Configuration Manager Console, or as a standalone app.

How this helps your team: 

  • ConfigMgr Admin: Frees up admins from having to manage Collections in order to perform tasks on single computers.
  • ConfigMgr Analyst: Provides a toolbox of functionality for Analysts to be able to support and perform services for client computers remotely, such as:
    • Deploy Software
    • Run diagnostics
    • Start/Stop services and processes
    • Interact with Software Updates
    • View hardware and software inventory results

Features

  • Add or remove clients from device collections
  • Run Configuration Manager Client actions remotely
  • Interact with Applications, Packages in Software Center, and installed applications
  • Interact with Software Updates deployed from Configuration Manager. Requires a software update point to be enabled at the Configuration Manager site
  • Interact with processes, services, printers
  • Remote shutdown/reboot commands
  • View remote Computer Management, Event Viewer, and Users & Groups
  • Start Remote Desktop, Remote Control, or Remote Assistance sessions
  • Evaluate Group Policy results (RSoP)
  • Start WMI health validation & repair
  • WOL capabilities
  • View computer information compiled from Configuration Manager and the remote client
  • Runs as a standalone app or launched for a device from the Configuration Manager Console
  • Supports client connections via IP address or computer name as well as either HTTP or HTTPS
  • Allows launching custom utilities from the tool

Solution Inspiration

The Cireson Remote Manage app was inspired by work done with SCCM Client Center by Roger Zander who has freely put his work out for the Configuration Manager community. We’ve aimed to integrate not only the Configuration Manager client, but also the Configuration Manager site, and the toolsets provided within Windows. This feature set and integration allows for powerful all-in-one toolbox for any administrator and help desk analyst.