SAN DIEGO, Oct. 16, 2013 /PRNewswire/ — Today Cireson, a leading force in the Microsoft System Center space, unveils yet another much anticipated app. This new release integrates with the Microsoft Outlook email client and is the first integration app of its kind. For Service Manager users, this means that direct syncing can occur between Outlook and System Center, allowing for seamless management of day-to-day activities. The new app also provides the ability to create, view, edit, and complete various incidents, changes, problems, activities, and service requests with greater ease than ever before. Delivering such a full range of expanded capabilities, Cireson apps continue to forge a path that encourages intuitive, simple, and smart solutions. This recent addition to the company’s 15 other apps further solidifies Cireson’s commitment to pioneering development and forward thinking on all things considered System Center.

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The following features represent a few of the main Outlook Console app benefits:

  • Direct SCSM integration within Outlook to manage any day-to-day Work Item activities
  • Ability to create, view, edit, and complete Incidents, Problems, Changes, Service Requests and Activities
  • Create any Work Item from an e-mail and add emails to any Work Item
  • View all Work Items assigned to you
  • Support for Outlook 2010 and Outlook 2013

Commenting on this exciting new release, Managing Consultant at INOVATIV and seven-year System Center MVP Maarten Goet reveals, “This particular app has been, without question, the most requested app from our customer base. The Outlook Console opens a new chapter for users. It changes the way people interact with Service Manager, and as a result, redefines ease of use and productivity in the ways that matter most.”

Continuing the trend of converting valuable client input into real life System Center enhancements, Cireson has once again created a tangible, much needed solution for users who love to benefit from industry leading products. Not only will the Outlook Console complement the strength of the HTML 5 Cireson Analyst Web Console, it will also allow customers to seamlessly interact with SCSM processes in order to support overarching business from the most used daily pivot point in every user’s life – Microsoft Outlook.

For further information on the new Outlook Console, visit for videos, features, and more.

About Cireson

Cireson was founded on a simple, powerful idea: to be the forward thinkers on all things surrounding Microsoft System Center.

Pioneering a team of passionate, partner focused, and technically brilliant System Center experts, Cireson offers the absolute best in market leading apps, deployments, custom development, and training.

For further information on Cireson and the market leading SCSM Asset Management and SCSM Analyst Web Console apps, or find us @TeamCireson and at