Onboarding Resources

Welcome to the Cireson Family!

Here Are Helpful Resources to Get Started

We’re excited to have you and look forward to helping you do more with Microsoft and reach your goals.

On-demand Microsoft Service Manager Training

This free course covers configuration, administration, and use of System Center Service Manager. We’ll also cover the basics around Cireson apps, with regards to reporting, security, and interaction with other System Center components.

Technical Support

Support tickets can be submitted to our Technical Support team in the Cireson Support Portal. To login for the first time, enter your user name (firstname.lastname). From there, you can reset your password.

Knowledge Base

For self-service help, technical documenation, tips ‘n tricks, and more, visit the Cireson Knowledge Base. Please use your same credentials as the Cireson Support Portal.

Product Training Sessions

We offer quarterly group training sessions for all Cireson products and Microsoft Service Manager, in addition to in-person programs and custom training.

On-Demand Product Videos

Check out our YouTube channel for an extensive library of on-demand webinars, product videos, best practices, and more.

Management Team

Should you ever need to contact Cireson Senior Management, feel free to email our COO, Justin Roux.

Cireson Community

Join the collaborative Cireson Community to interact with our team, other Cireson customers, industry experts, and more for relevant discussions, questions, troubleshooting, feature requests, and general industry information. Use your Cireson Support Portal login, or sign-up using your LinkedIn profile.

Stay Up to Date

Follow us on Twitter and LinkedIn.

For Support & Maintenance related questions, please email renewals@cireson.com. For all other questions, please email team@cireson.com.