Welcome to the Cireson family! We’re excited to have you and look forward to helping you #domore with Microsoft and reach your goals.
Here are some helpful resources to get started:
- Technical Support
Support tickets can be submitted to our Technical Support team in the Cireson Support Portal.
To login for the first time, enter your user name (firstname.lastname). From there, you can reset your password.
- Knowledge Base
For self-service help, technical documenation, tips ‘n tricks, and more, visit the Cireson Knowledge Base. Please use your same credentials as the Cireson Support Portal.
- Upcoming Training Sessions
We offer quarterly group training sessions for all Cireson products and Microsoft Service Manager, in addition to in-person programs and custom training. View the upcoming class schedule here and learn more about each program.
- On-demand Product Videos
Check out our Vimeo channel for an extensive library of on-demand webinars, product videos, best practices, and more.
- Cireson Community
Join the collaborative Cireson Community to interact with our team, other Cireson customers, industry experts, and more for relevant discussions, questions, troubleshooting, feature requests, and general industry information. Check out the Community Uploads section for cool downloads created by Cireson customers and community members. Use your Cireson Support Portal login, or sign-up using your LinkedIn profile.
- Management Team
Should you ever need to contact Cireson Senior Management, feel free to email Paul Sutton (paul.sutton) for sales/marketing inquiries, or Shaun Ericson (firstname.lastname@example.org) for product and support needs.
- Stay Up to Date
Follow us on Facebook, Twitter, Instagram, and LinkedIn. You can also follow our infamous Cireson IT Monkey to see what shenanigans he’s up to these days.
For Support & Maintenance related questions, please email email@example.com. For all other questions, please email firstname.lastname@example.org.