This Microsoft Service Manager blog series is co-written by: Adam Dzyacky, Product Manager at Cireson Dujon Walsham, Director at Walsham Solutions Ltd. Microsoft Service Manager:

This blog series is co-written by: Adam Dzyacky, Product Manager at Cireson Dujon Walsham, Director at Walsham Solutions Ltd. This blog series will show you

This Microsoft Service Manager blog series is co-written by: Adam Dzyacky, Product Manager at Cireson Dujon Walsham, Director at Walsham Solutions Ltd. Why You Need

Up until now, customizations shared by customers and the greater community have all wound up as JavaScript files in the CustomSpace folder. It’s an approach that has helped address a

Navigating Microsoft 365 and Authenticated SMTP As everyone shifts more towards Azure and the use of M365 continues to be widely adapted, we have been

The Cireson Portal is HTML based so you can easily control the styling and layout using Cascading Style Sheets (CSS). However, not everyone is familiar

When creating or updating e-mail notification templates within SCSM you will find that you want to test them and ensure that the correct e-mail template is

The Service Manager Data Warehouse is a powerful tool but can be complex to work with and comes with a big footprint. We’ve worked with

Integrate Applications with Service Manager When I work on client projects, I’m commonly asked “Can we integrate applications XYZ with Service Manager?” That immediately gets

In today’s post, we will be discussing how to set up remote access to an on-premises SCSM and Cireson instance, using Azure tools. The goal