This Cireson Community Open Floor conversation centered preserving and sharing customizations, ticket customization ideas and how to decide whether to integrate Tikit by Cireson or Microsoft Teams with Cireson Service Manager Portal (SMP).
Conversation in this Cireson Community Open Floor meetup centered upgrade strategy, including migrating and upgrade in place. We also discussed when Power BI vs. the Cireson Portal dashboard might be preferable.
Where there’s a will, there’s often a hack. And though PowerShell makes it possible to creatively execute many tasks, we wondered if there’s a way
Most companies today need flexibility, but it could manifest very differently depending on the organization. Integrating cloud-native features, like Microsoft Teams-based virtual agents and AI-driven
One exciting announcement to come out of INNOVATE 2022 is Tikit, Cireson’s new IT service desk solution built exclusively for Microsoft Teams. This gives Cireson
We talked about INNOVATE 2022-related questions during this Cireson Community Open Floor meetup, since we are less than a week away from the event. Customer
After previews and anticipatory discussion, Cireson Portal for Service Manager v11.5, which includes Analytics Archiver, released and is currently available for download. During Community Open