Cireson is proud to recognize and reward organizations that demonstrate excellence in the areas of service and asset management.  For the month of July, Cireson recognizes St. Margaret’s Hospice Care for their advancement & progress with the Cireson Portal in a healthcare environment with both the service & asset management realm. Their development in integrating a seamless record-keeping experience, as well as implementation of a successful self-service and asset management practice has solidified St. Margaret’s ability to carry out large-scale improvements with maximum benefit to their organization.

St. Margaret’s was named Innovator of the Month based on the following successes over the past year:

  • Success in gaining control over software & hardware assets with Cireson Asset Management, especially pertaining to the adoption of the Asset Barcode app
  • Empowerment of end-users & increased efficiency via Self-Service implementation
  • Productivity gains with customized record keeping system as a result of improved parent/child relationship management

As the second organization to be honored with this designation, St. Margaret’s proudly accepted the accolade. Nick Middleton, St. Margaret’s Director of IT Services stated, “St. Margaret’s is happy to be honored as a Cireson Innovator of the Month. Between the improvements in our service management processes with the Cireson Portal and the control we’ve achieved with Cireson Asset Management, our organization is very pleased to continually share our story to help similar healthcare IT departments align with ITIL and ITAM best practices.”

 

To learn more about St. Margaret’s experience with Cireson, view the full case study here. Also, to nominate an organization to be the next Cireson Innovator of the month, start here.

The qualifications to be considered for this honor include, but are not limited to:

  • Innovation in progressing a service and/or asset management implementation and processes
  • Success in increased automation
  • Continuing education
  • Commitment to ITIL and ITAM best practices
  • Participation in solution feedback and solution enhancement
  • Demonstration of productivity & efficiency gains
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