At Cireson, we are passionate about Service and Asset Management and are constantly innovating to bring the community cutting edge solutions that help them #domore with Microsoft technologies.

With the New Year in full swing, we wanted to quickly celebrate some highlights from last year and look ahead at all the exciting innovations in store for 2018. We’ve got your back with solutions for Microsoft Service Manager & Configuration Manager, to new advanced remote support tools for Support Teams & Admins, and a new Software Asset Management solution for Microsoft licensing.

2017 Highlights

As a Microsoft Gold Partner, we were excited to celebrate the 25th anniversary of Configuration Manager last summer. The global community of Configuration Manager users continues to grow, with the number of monthly active users increasing by over 1 million devices every week!

On the heels of this anniversary, Microsoft published updates on Service Manager, giving the community a glimpse into what is in store for 2018.

Other highlights include:

Here’s a look at what’s coming from Cireson in 2018:

Microsoft Service Manager

  • Exciting innovations coming to Cireson & Service Manager apps this year
  • A shopping cart experience for Service Manager
  • Learn how to quickly and easily upgrade to Service Manager 2016
  • Extending Service Manager to other departments including HR, Legal, and Marketing

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True Control Center

  • Advanced remote support tools for faster problem resolution by Support Teams
  • Grant Analysts access to unlock and reset a users’ password
  • See how to leverage the True Control Center with your existing Analyst Portal
  • How Administrators can simplify security and control SCCM delegation to Support Teams
  • Easily deploy software and monitor progress
  • Create and securely deploy packages, applications, and task sequences

Learn More >>

True Software Asset Management

  • Automatically calculate your Microsoft license position within 30 minutes
  • Microsoft software audit defense
  • Optimize software spend
  • Normalize software data with the powerful Global Content Library
  • Identify opportunities to reclaim under-utilized licenses
  • Prepare for upcoming Enterprise Agreement renewals
  • Understand license position for improved contract negotiations
  • Leverage product use rights to reduce consumption

Learn More >>

System Center & Cireson Training

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