It’s estimated that 30% of service desk calls are password resets, with each call costing around $25. Not only is this expensive, but also a big distraction for the service desk team and a costly use of employee time, when they could be focusing on the business.

Check out the ROI calculator below to estimate your savings with Cireson.

Password Reset ROI Calculator

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The Cireson Solution

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  • Save Money: Resetting passwords manually is expensive, inefficient, and time consuming. It’s ridiculously easy to save your company money with Cireson. Check out the ROI Calculator to estimate your cost savings.
  • Gain Actionable Insights with Reporting & Dashboards: Track the success and failures of all password resets and capture metrics important to your organization. Identify hot spots and trends in the data to save time and money across your company.
  • Increase Security: Two-factor authentication is required when resetting all passwords, providing an additional layer of security for your organization. Users can also set pre-defined questions and answers to securely authenticate their account from any device.
  • Instant Gratification: Get users back up and running with zero downtime. Cireson offers users secure access 24 hours, 7 days a week with the flexibility and security of resetting their passwords via text message, email or Windows login screens.
  • Access Freedom: Using the Cireson Portal, end users are able to reset passwords from any device, anywhere, any time.
  • Maximize Efficiency with Service Desk Solution Integrations: With straightforward integration into Microsoft Service Manager and all other Service Desk solutions on the market, you create immediate and timely adoption for your rend users. A work item will be automatically created and closed directly in your Service Desk to allow for auditing, reporting and maximum productivity.
  • Reduce Access Vulnerabilities: Password policies are supported and enforced, increasing the security across your infrastructure.

Solution Inspiration

Cireson’s mission is to make your working life ridiculously more productive by enhancing Microsoft Cloud & System Center. With Cireson, you can reduce the #1 reason employees call the service desk: password resets.

Cireson helps reduce costs, gain control, and elevate user happiness across the business by providing an easy to implement, Active Directory integrated, HTML based self-service driven, and workflow automation solution.

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